Job Summary
Ensures alignment to the enterprise service management processes for Change Management Incident management Problem Management and Service Request Fulfillment processes ensuring appropriate governance procedures are in place communicated and proactively managed
Provides oversight and management for the Change Management processes for I&TS IT globally including alignment to the Enterprise Level Change Approval Board
Responsibilities
Ensure participation in the enterprise Quality Review Meeting for I&TS IT globally
Ensure appropriate measures are in place for global monitoring of compliance to technology standards including progress and activities
Manage capacity planning to ensure sufficient efficient and effective resourcing to deliver the quality services required by the I&TS business
Ensure that we are establishing and maintaining a cost efficient technology infrastructure environment to support our business following enterprise technology currency standards and ensuring the safety soundness and compliance of our technology environments at all times
Advanced degree strongly desired
ITIL v3 Foundation strongly desired
Lead multiple teams of technical experts toward a shared purposespecifically to proactively design implement and maintain secure retirement plans from a document management testing and compliance support perspective
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.