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Training Lead (Associate Director), Consulting

JD 7

The Company

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Cognizant Consulting

At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.

Role overview

You join a team and play a leading role in a major Oracle Fusion implementation. As the Training Lead you will drive the end-to-end training strategy ensuring seamless user adoption across a complex multi-system landscape

Responsibilities

  • Training Strategy: Create a robust end-to-Training Strategy based on the scope of the program and Cognizant’s involvement in user training.
  • Training Needs Assessment: Conducting a thorough analysis to identify the training needs of different user groups within the organization.
  • Training Development: Lead the development effort of the in-scope training programs by utilizing client provided training authoring applications as applicable.
  • Feedback Management: Collaborate with the business leads and SMEs to manage feedback and include them in the training materials as required. The Training Lead may conduct workshops and/or meetings with the SMEs to better understand the feedback and implement them as required.
  • Training Delivery: Support in managing the logistics of training sessions (Train-the-Trainer and/or End User Training as applicable and defined in the SOW by designing a detailed Training Launch and Execution plan.
  • Assist in Change Management: Collaborate with the Change Management team and other OCM-related activities to ensure that key messages are included in the training materials.
  • Training Evaluation: Define the Training Evaluation approach and collaborate with the client to launch the training evaluation in the LMS or as defined in the SOW.
  • Collaboration: Working closely with other project team members PMO including IT HR and department heads to ensure that training aligns with overall project goals and timelines.

Soft skills

  • Dynamic team player who enjoys collaborating with diverse and international teams
  • Skilled in business development and building long-term relationships with clients
  • Dedicated to supporting the growth and development of the practice and its team members
  • Strong communication and presentation skills
  • Outstanding people person with strong relationship skills, able to interact seamlessly with different levels in a global multi-cultural organization

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

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