Client Sales Account Executive (Experience Partner)
Location - Amsterdam
Introducing Cognizant Moment
Cognizant Moment reinvents experience in an AI-enabled world. As a team of creative leaders and technology experts, Cognizant Moment helps businesses create a new kind of Experience ecosystem. One that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, multifaceted experiences that drive brand growth and differentiation.
Cognizant Moment connects experiences, enables clients, advises & automates processes using Intelligent Experience Orchestration. We help our clients in their Business Transformation, Marketing and Content, Commerce, Digital Product Design, and Learning & Employee Experience.
The Role
The role of Client Sales Account Executive, or Experience Partner, leads Sales, Solutioning, Storytelling, and Account Servicing for Cognizant Moment. Their purpose is to understand client needs, activate Cognizant Moment and related capabilities to solution against client needs, build a compelling story to convince clients to buy our services, and ultimately to grow and nurture the client relationship for additional sales and partnership.
What The Work Is
The Experience Partner has four areas of responsibility:
• Generate demand for Cognizant Moment offers – you’ll work alongside existing account teams in your industry area of focus to understand trends and align capabilities to take advantage of these trends for clients. Your work will include creating a sales plan, managing a pipeline of opportunities, and working with the client to create a problem statement that serves as a guidepost for solutioning. You’ll lead a team that is responsible for specific clients or groups of clients.
• Create compelling solutions – you will assemble and lead pursuit teams with appropriate skills to help clients solve for their problem statement. You’ll be accountable for the story, the structure of the deal, and pricing.
• Be a trusted advisor to clients – you’ll actively seek and help your team to establish relationships with clients who focus on growth within an organization (typically sales, marketing, product, and business division leaders). You will be accountable for client satisfaction, and you will proactively generate thought leadership that supports your clients’ desire to look ahead and anticipate the market.
• Collaborate Across Cognizant – you’ll be the point person to assemble skills – within Cognizant Moment and across the organization – to respond to client needs. You’ll work closely with internal account teams to plan and manage existing clients. You’ll work with Consulting and other Service Lines to ensure the best people are working toward an ideal solution.
What You’ll Need
Key capabilities you’ll need for the role include:
• Strategic problem solving: ability to understand business challenges and requirements from the customer’s perspective, as well as industry trends, and translating them into experience solutions that generate growth
• Core skills: account growth and business development experience within a technology services environment is essential
• Market/Industry prowess: Deep understanding of how a specific industry functions. Passing knowledge of related industries.
• Experience Expertise: Design, Marketing, Content, Commerce, Adobe, full suite of Salesforce Modules and Contact Centre, as part of Customer Experience domain
• Travel: as required to be onsite with client on a regular basis.
• Executive Presence: Effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way. You’ll also need to be able to create your own compelling presentations from time to time.
• Relationship management: Outstanding interpersonal abilities; skilled in managing relationships with customers, as well as internal sales teams, Market teams, and other practice experts
• Commercial knowledge: Ability to analyse sales opportunities and qualify leads and opportunities. Expertise in creating a sales plan.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.