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Process Specialist - P&C

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Job Summary

We are seeking a Process Specialist for our P&C team with 4 to 6 years of experience. The ideal candidate will have expertise in Business Operations Insurance Products and MS Office. This hybrid role requires night shifts and proficiency in English. The candidate will focus on renewals and changes/endorsements within the insurance domain.


Responsibilities

  • Oversee the processing of renewals and changes/endorsements in insurance products
  • Ensure accuracy and compliance in all business operations
  • Utilize MS Office tools to manage and document processes efficiently
  • Collaborate with team members to streamline workflows and improve productivity
  • Provide support and guidance to junior staff in handling complex cases
  • Monitor and analyze data to identify trends and areas for improvement
  • Implement best practices to enhance operational efficiency
  • Communicate effectively with stakeholders to ensure alignment on project goals
  • Maintain up-to-date knowledge of industry regulations and standards
  • Develop and deliver training sessions on new processes and tools
  • Assist in the development of process documentation and manuals
  • Participate in regular team meetings to discuss progress and challenges
  • Contribute to the continuous improvement of business operations. Qualifications
  • Must have 4 to 6 years of experience in Business Operations and Insurance Products
  • Proficiency in MS Office is required
  • Experience in handling renewals and changes/endorsements is mandatory
  • Strong communication skills in English (Read/Write Speak) are essential
  • Ability to work night shifts in a hybrid work model
  • Detail-oriented with strong analytical skills
  • Ability to collaborate effectively with team members
  • Knowledge of industry regulations and standards is a plus
  • Experience in training and mentoring junior staff is nice to have
  • Strong problem-solving skills and ability to handle complex cases
  • Commitment to continuous improvement and operational efficiency
  • Ability to document processes and create manuals
  • Experience in data monitoring and trend analysis is beneficial.

    • Certifications Required

    Certified Business Operations Professional (CBOP) Insurance Product Specialist Certification

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000 associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    Disclaimer: 
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

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