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Team Lead - P&C

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Job Summary

Join our dynamic team as a Team Lead in the Property & Casualty sector where you will leverage your expertise in MS Office to drive operational excellence. With a hybrid work model and night shifts you will play a pivotal role in managing processes and ensuring seamless operations. Your contributions will enhance our service delivery and positively impact the insurance domain.


Responsibilities

  • Lead the team in executing daily operations efficiently ensuring adherence to company standards and policies.
  • Oversee the management of claims processes within the Property & Casualty insurance domain ensuring accuracy and timeliness.
  • Provide guidance and support to team members fostering a collaborative and productive work environment.
  • Utilize MS Office tools to analyze data generate reports and streamline workflows for improved efficiency.
  • Coordinate with cross-functional teams to ensure seamless integration of processes and systems.
  • Implement strategies to enhance customer satisfaction and improve service delivery in night shifts.
  • Monitor team performance and provide constructive feedback to drive continuous improvement.
  • Develop and maintain documentation of processes and procedures for reference and training purposes.
  • Ensure compliance with regulatory requirements and company policies in all operations.
  • Facilitate regular team meetings to discuss progress challenges and opportunities for improvement.
  • Collaborate with stakeholders to identify areas for process optimization and innovation.
  • Manage resources effectively to meet project deadlines and deliverables.
  • Support the team in resolving complex issues and provide solutions that align with company objectives.

    • Qualifications

  • Demonstrate proficiency in MS Office applications including Excel Word and PowerPoint to perform data analysis and reporting tasks effectively.
  • Possess a strong understanding of Property & Casualty insurance processes particularly in claims management to drive operational success.
  • Exhibit excellent communication skills to liaise with team members and stakeholders efficiently.
  • Show adaptability to work in a hybrid model balancing remote and in-office responsibilities.
  • Have experience in leading teams in a night shift environment ensuring productivity and morale are maintained.
  • Display problem-solving skills to address challenges and implement effective solutions.

    • Certifications Required

    Certified MS Office Specialist Property & Casualty Insurance Certification

    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

    • Cognizant is a global community with more than 300,000 associates around the world.
    • We don’t just dream of a better way – we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what’s right.
    • We foster an innovative environment where you can build the career path that’s right for you.

    About us:
    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    Disclaimer: 
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

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