Role-Description
Partner Specialist is a dedicated POC for our partners who works through all the stages of business development to build and grow their business and provide the best experiences for end customers. Partner Specialist core responsibilities include:
Responsibilities:
- Product/service sales, upsell (inbound, outbound)
- Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needs
- Explain technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating products.
- Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification
- Lead and contribute to team projects to develop and refine our sales process
- Develop and codify best practices and sales workflows for interactions with prospects
- Achieve or exceed monthly sales quota
- Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
- Troubleshoot small technical setup issues or route them to relevant teams.
- Renewals (Cloud)
- · Manage the customer renewal sales process, identifying up-sell and cross-sell opportunities within your accounts, and closing these agreements before contract expiration
- Educate customers on Digital and products.
- Participate in the design, development, and implementation of programs to increase Cloud renewals business.
- Analyze data trends, market dynamics and customer performance, identify opportunities and create implementation plans to maximize results
- Supporting the regional leads and partner community with training, materials and ongoing support
- Engage and coordinate internal groups as needed to resolve customer issues and maximize customer retention.
- Increase number of upgrade executions
- React to client business needs and adapt internal procedures to provide services
- Manage daily renewal opportunities in CRM system
- Work with account managers to provide clarity around executing upgrades
Qualifications and experience:
- Min 2-5 years of experience working in B2B sales environment from SaaS/IaaS/PaaS domain
- Bachelor's degree in business, Management, Sales, Marketing or related field (Technical degree is desired)
- Understanding of Cloud computing concepts and competitive landscape in the Cloud Service Providers world is good to have
- Primary language: German: min. C1 (assessment required) ; English: C1 (assessment required), Non-English: Native speakers
- Experience working on sales targets and achieving them
- Knowledge of working on CRM tools
- Ability to connect and add value to a broad range of customers, with great interpersonal and listening skills
- Outgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a company
- Thrive in a fast-paced, high-growth, rapidly changing environment
- Proven success in acquiring new clients as well as experience cold calling and presenting sales pitches.
- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
- Coachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioning
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.