Role: Process Executive - BD Direct Support - Health Insurance
Location: KL, Malaysia
Experience: 0-4 Years
Job Responsibilities and Expectations:
- Assist in onboarding new individual and corporate clients by collecting and verifying documentation.
- Support the BD team in preparing customized health insurance proposals and quotations.
- Maintain accurate records of client interactions and proposal submissions.
- Coordinate with underwriting and policy servicing teams to ensure timely processing of new applications.
- Respond to basic client queries related to product features, benefits, and application status.
- Ensure compliance with Insurance Authority (IA) guidelines during client interactions.
- Assist in scheduling meetings and presentations for BD executives.
- Generate reports on lead conversion and client engagement metrics.
- Support digital onboarding and CRM data entry processes.
- Collaborate with marketing teams to distribute promotional materials and campaigns.
Academic and Additional Qualifications Needed:
- Bachelor’s degree in Business Administration, Insurance, or related field.
- Basic understanding of health insurance products and services.
- Proficiency in CRM systems and Microsoft Office tools.
- Strong communication and organizational skills.
- Fluency in Cantonese, Mandarin, and English (speak, read, and write).
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.