Hybrid role with office travel to London required occasionally.
Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.
What impact will you have?
You’ll play a key role in delivering Dynamics 365 CRM solutions for Cognizant’s public sector customers, working closely with stakeholders, business analysts, delivery teams and technical specialists to shape solutions that are practical, scalable and aligned to client outcomes. This is a hands-on functional consulting role where you’ll lead conversations, challenge thinking, map business processes and help translate requirements into high-quality Microsoft Business Applications solutions.
What you’ll be doing
• Leading discovery sessions, workshops and business process mapping activities with client stakeholders.
• Understanding business challenges and translating them into clear requirements, user stories, product backlogs and solution designs.
• Advising clients on how Dynamics 365 CE capabilities can support their operating model and future ambitions.
• Supporting fit-gap analysis, solution configuration, functional design and user expectation management across Agile delivery projects.
• Collaborating with developers, architects and delivery leads on data integration, migration, performance and implementation activities.
• Helping shape estimates, proposals and RFP or RFI responses for new Dynamics 365 opportunities.
• Supporting and guiding business analysts, agile teams and client stakeholders through delivery.
What you’ll bring
• Strong functional consulting experience with Microsoft Dynamics 365 CE / CRM.
• A confident client-facing style, with the ability to lead workshops and communicate with both technical and non-technical audiences.
• Experience gathering requirements, refining backlogs, mapping processes and shaping functional designs in Agile environments.
• Good understanding of Dynamics 365 configuration, extensibility, data migration, integration considerations and performance optimisation.
• Experience working with delivery teams, business analysts, product owners or agile teams to move ideas through to implementation.
• Commercial awareness and the ability to support estimates, bids, proposals or pre-sales activity.
• Awareness of Microsoft Azure and DevOps delivery practices.
Nice to have
• Experience working in public sector or complex enterprise environments.
• Product ownership or product management experience.
• Hands-on experience with Azure DevOps, Power Platform or wider Microsoft Business Applications.
• Microsoft Dynamics 365 certifications.
Ready to build what’s next?
If you’re looking for a role where you can bring together consulting, collaboration and Microsoft technology to deliver work that matters, we’d love to hear from you.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
