Hybrid role with office travel to London required occasionally.
Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Microsoft Dynamics 365 CRM Functional Consultant to join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.
What impact will you have?
You’ll play a key role in delivering Dynamics 365 CRM solutions for Cognizant’s public sector customers, working closely with stakeholders, business analysts, delivery teams and technical specialists to shape solutions that are practical, scalable and aligned to client outcomes. This is a hands-on functional consulting role where you’ll lead conversations, challenge thinking, map business processes and help translate requirements into high-quality Microsoft Business Applications solutions.
What you’ll be doing
• Leading discovery sessions, workshops and business process mapping activities with client stakeholders.
• Understanding business challenges and translating them into clear requirements, user stories, product backlogs and solution designs.
• Advising clients on how Dynamics 365 CE capabilities can support their operating model and future ambitions.
• Supporting fit-gap analysis, solution configuration, functional design and user expectation management across Agile delivery projects.
• Collaborating with developers, architects and delivery leads on data integration, migration, performance and implementation activities.
• Helping shape estimates, proposals and RFP or RFI responses for new Dynamics 365 opportunities.
• Supporting and guiding business analysts, agile teams and client stakeholders through delivery.
What you’ll bring
• Strong functional consulting experience with Microsoft Dynamics 365 CE / CRM.
• A confident client-facing style, with the ability to lead workshops and communicate with both technical and non-technical audiences.
• Experience gathering requirements, refining backlogs, mapping processes and shaping functional designs in Agile environments.
• Good understanding of Dynamics 365 configuration, extensibility, data migration, integration considerations and performance optimisation.
• Experience working with delivery teams, business analysts, product owners or agile teams to move ideas through to implementation.
• Commercial awareness and the ability to support estimates, bids, proposals or pre-sales activity.
• Awareness of Microsoft Azure and DevOps delivery practices.
Nice to have
• Experience working in public sector or complex enterprise environments.
• Product ownership or product management experience.
• Hands-on experience with Azure DevOps, Power Platform or wider Microsoft Business Applications.
• Microsoft Dynamics 365 certifications.
Ready to build what’s next?
If you’re looking for a role where you can bring together consulting, collaboration and Microsoft technology to deliver work that matters, we’d love to hear from you.
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
