Job Summary
Contribute to brand safety and platform integrity by reviewing and translating Thai digital content into clear English insights for content strategy teams ensuring compliance with internal policies and regional regulations while working from office in rotational shifts to support continuous monitoring of user content and protect users clients and community trust across online experiences.
Responsibilities
- Review Thai language user content across multiple digital platforms to identify potential brand safety risks and take action that protects client reputation and community trust.
- Translate Thai content into accurate and context aware English summaries that enable internal teams to make informed moderation and content strategy decisions.
- Apply defined platform policies and content guidelines consistently to all assigned Thai content while maintaining high levels of quality and productivity.
- Collaborate with content strategy stakeholders by sharing clear observations about emerging Thai language trends that may impact content safety or user experience.
- Monitor sensitive and high visibility Thai content queues during rotational shifts to ensure timely decisions that keep the platform safe and reliable.
- Document review outcomes and translations in workflow tools with clear and concise notes in English to support audits and continuous improvement.
- Flag unusual or complex Thai language cases to senior team members and policy specialists to ensure correct handling and policy alignment.
- Contribute to the refinement of content strategy playbooks by providing data backed feedback on recurring Thai content patterns and user behaviors.
- Participate in quality review sessions and calibration meetings to align on interpretation of policies for Thai content and to minimize decision variance.
- Engage in continuous learning on cultural nuances and current events in Thailand that may influence content meaning and risk assessment.
- Support cross functional initiatives by sharing localized Thai insights that help optimize campaigns and improve platform level safety features.
- Maintain high standards of confidentiality and ethical conduct while handling user generated content that may be sensitive or distressing.
- Adapt quickly to policy updates and workflow changes so that Thai content decisions remain current with evolving client and regulatory expectations.
Qualifications
- Demonstrate fluent Thai reading writing and speaking skills combined with strong English comprehension to ensure precise translation and risk evaluation.
- Show proven ability in Thai to English translation with attention to idioms tone and cultural references relevant to online media and social platforms.
- Exhibit foundational understanding of content strategy concepts such as audience relevance contextual integrity and brand alignment for digital channels.
- Display strong analytical and detail orientation skills to evaluate large volumes of Thai content while minimizing errors and bias in decisions.
- Apply effective written communication skills in English to document case rationales and collaborate with global teams in a clear and respectful manner.
- Manage time efficiently during rotational shifts and maintain consistent throughput under defined service level targets for content review.
- Adapt to work from office requirements and remain flexible to changing shift schedules that support continuous platform coverage.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
