About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice. We’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Manager, Business Analyst / Process Analyst, you will make an impact by analysing, evaluating and optimising business processes, requirements and systems across the insurance value chain. You will help design end-to-end current and future-state processes, translate business needs into clear functional and implementation concepts, and support delivery from requirements analysis through to testing, acceptance and implementation.
You will be a valued member of our Consulting team, working collaboratively with cross-functional stakeholders, technology teams and clients in the insurance sector. This is a full-time role based in Germany, preferably in Munich, with German and English language requirements.
In this role, you will:
- Analyse, evaluate, optimise, document and model current and future-state business processes, requirements and systems, including maintaining process maps.
- Translate business requirements into functional concepts, implementation-ready specifications and user stories with clear acceptance criteria.
- Support agile delivery by working closely with business and technology stakeholders throughout the requirements, development, testing and acceptance lifecycle.
- Define test case specifications, support end-to-end testing and acceptance activities, and gather client and user feedback to improve solutions.
- Ensure audit-compliant documentation and archiving of test cases, while contributing to quality standards, complexity reduction and process improvement initiatives.
- Support the identification and implementation of AI-enabled features and GenAI-supported analysis approaches where relevant.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring time in a client or Cognizant office in Munich, Germany. Candidates who are not local to Munich should be willing to travel to Munich up to 25% of the time. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programmes.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you must have to be considered
- Strong experience as a Business Analyst, Process Analyst or similar role, with a focus on business process analysis, requirements gathering and solution design.
- Domain expertise in the insurance industry, ideally in at least one of the following areas: property and casualty, motor, health, life insurance or sales/distribution systems.
- Experience developing effective and efficient solution concepts based on business and user requirements.
- Solid understanding of agile principles and experience working in agile delivery environments, including user story creation and acceptance criteria definition.
- Strong communication, facilitation and stakeholder management skills, with the ability to work effectively across interdisciplinary teams.
- Fluency in German and English.
These will help you succeed
- Foundational understanding of IT architecture, including interfaces, data flows, APIs, databases and SQL.
- Basic knowledge of programming languages and software development processes.
- Experience in technical problem management and defect management.
- Confident use of collaboration and project management tools such as Jira, Confluence and Miro.
- Initial experience using AI, GenAI or AI-supported analysis tools in a business or delivery context.
- Strong analytical and conceptual thinking skills, with a structured, independent and solution-oriented working style.
- Proactive mindset and motivation to continuously identify and implement optimisation opportunities.
- Ability to explain complex topics clearly to different stakeholder groups.
Benefits
· Competitive salary and benefits package
· Life insurance from day one
· Employee Assistance Programme (wellbeing, counselling and financial support)
· Learning & development opportunities with Udemy Business
· Employee recognition programmes
· Employee discount platform
· Flexible and inclusive work environment
· Career growth within a global consulting and technology leader
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
