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Manager, Business Analyst / Process Analyst - Insurance Consulting

00070175311

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice. We’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role

As a Manager, Business Analyst / Process Analyst, you will make an impact by analysing, evaluating and optimising business processes, requirements and systems across the insurance value chain. You will help design end-to-end current and future-state processes, translate business needs into clear functional and implementation concepts, and support delivery from requirements analysis through to testing, acceptance and implementation.

You will be a valued member of our Consulting team, working collaboratively with cross-functional stakeholders, technology teams and clients in the insurance sector. This is a full-time role based in Germany, preferably in Munich, with German and English language requirements.

In this role, you will:

  • Analyse, evaluate, optimise, document and model current and future-state business processes, requirements and systems, including maintaining process maps.
  • Translate business requirements into functional concepts, implementation-ready specifications and user stories with clear acceptance criteria.
  • Support agile delivery by working closely with business and technology stakeholders throughout the requirements, development, testing and acceptance lifecycle.
  • Define test case specifications, support end-to-end testing and acceptance activities, and gather client and user feedback to improve solutions.
  • Ensure audit-compliant documentation and archiving of test cases, while contributing to quality standards, complexity reduction and process improvement initiatives.
  • Support the identification and implementation of AI-enabled features and GenAI-supported analysis approaches where relevant.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring time in a client or Cognizant office in Munich, Germany. Candidates who are not local to Munich should be willing to travel to Munich up to 25% of the time. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programmes.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you must have to be considered

  • Strong experience as a Business Analyst, Process Analyst or similar role, with a focus on business process analysis, requirements gathering and solution design.
  • Domain expertise in the insurance industry, ideally in at least one of the following areas: property and casualty, motor, health, life insurance or sales/distribution systems.
  • Experience developing effective and efficient solution concepts based on business and user requirements.
  • Solid understanding of agile principles and experience working in agile delivery environments, including user story creation and acceptance criteria definition.
  • Strong communication, facilitation and stakeholder management skills, with the ability to work effectively across interdisciplinary teams.
  • Fluency in German and English.

These will help you succeed

  • Foundational understanding of IT architecture, including interfaces, data flows, APIs, databases and SQL.
  • Basic knowledge of programming languages and software development processes.
  • Experience in technical problem management and defect management.
  • Confident use of collaboration and project management tools such as Jira, Confluence and Miro.
  • Initial experience using AI, GenAI or AI-supported analysis tools in a business or delivery context.
  • Strong analytical and conceptual thinking skills, with a structured, independent and solution-oriented working style.
  • Proactive mindset and motivation to continuously identify and implement optimisation opportunities.
  • Ability to explain complex topics clearly to different stakeholder groups.

Benefits

· Competitive salary and benefits package

· Life insurance from day one

· Employee Assistance Programme (wellbeing, counselling and financial support)

· Learning & development opportunities with Udemy Business

· Employee recognition programmes

· Employee discount platform

· Flexible and inclusive work environment

· Career growth within a global consulting and technology leader

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.
Beata Ogorzala Senior Event Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
2
Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
3
When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
4
I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
Lucas Hoffman Consultant

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