About Cognizant Consulting
Cognizant Consulting is more than Cognizant's consulting practice—we're a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?
About the role
As a Sales Operations Lead, you will make an impact by building, scaling and optimizing our client's end-to-end revenue operations function. You will be a valued member of the Revenue Operations team and work collaboratively with Sales, Marketing, Finance, Customer Support and Product stakeholders, and clients. This role sits at the intersection of these functions and is responsible for creating a scalable, predictable revenue engine through process design, CRM governance, forecasting rigor and executive-level reporting.
The ideal candidate has a strong background in go-to-market (GTM) operations, channel/partner management and CRM platform ownership, with a track record of measurably improving sales velocity, forecast accuracy and deal profitability.
In this role, you will:
Own end-to-end sales process design, including lead-to-close workflows, pipeline hygiene and forecast governance, while partnering with Sales leadership on forecasting methodology, KPI frameworks and sales technology strategy.
Own CRM platform governance and data integrity (Salesforce, Oracle Sales Cloud or equivalent) including support for platform migrations, and govern CPQ workflows and pricing/quote approval processes to improve deal velocity and reduce manual effort.
Manage distributor and reseller/channel relationships, including revenue growth initiatives, partner enablement, escalations and commercial change communications; orchestrate complex enterprise and public-sector bid/RFP processes under strict governance and compliance requirements.
Build and maintain executive-ready reporting and dashboards (attainment, pipeline velocity, win/loss, renewals) using tools such as Power BI and Excel; lead or support strategic initiatives such as business model transitions (e.g., perpetual to subscription), GTM refinement, and operational readiness during growth phases.
Design and deliver sales onboarding and enablement programs; build, lead and scale a high-performing, multilingual sales or sales operations team; and drive cross-functional alignment across Sales, Marketing, Finance and Product to support revenue growth and profitability.
Consistently demonstrate the Cognizant Way to Lead, which means operating with Personal Leadership (building trust, collaboration, and inclusion), Organizational Leadership (driving vision and purpose, demonstrating a strategic and enterprise mindset, and creating and communicating a bold direction that inspires purpose), and Business Leadership (exemplifying client focus, managing ambiguity with accountability and results, and operating with financial acumen).
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires [X]% travel and [X] days a week in a client or Cognizant office in [city, UK]. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
8–10+ years of experience in Sales Operations, Revenue Operations or GTM Operations, ideally within B2B SaaS, with demonstrated success improving sales cycle time, win rates, forecast accuracy and/or deal profitability.
Strong CRM ownership and governance experience (Salesforce, Oracle Sales Cloud or similar) including migration experience, and hands-on experience with CPQ tools and pricing/quote approval workflows.
Proven experience managing channel/partner (distributor and reseller) relationships, along with experience in bid/RFP orchestration in enterprise or public-sector environments.
Advanced reporting and analytics skills (Power BI, Excel), with the ability to translate business needs into reporting specifications, and experience managing or contributing to business model transitions (e.g., perpetual to subscription/ARR).
Strong change and project management skills (Agile/Scrum familiarity a plus), people leadership experience including building and scaling teams, and excellent cross-functional stakeholder management and communication skills.
These will help you succeed
Experience operating in dual/concurrent roles spanning global operations and regional (e.g., EMEA) sales leadership.
Background in data protection, backup or infrastructure software markets.
Experience with EULA/contract governance and compliance processes.
Track record of measurable ARR growth and quota attainment contributions.
Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business.
The embodiment of Cognizant's Values of: Work as One, Dare to Innovate, Raise the Bar, Do The Right Thing, & Own It.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
Competitive base salary, commensurate with experience and market benchmarks for the UK.
This position is eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits
Private medical insurance and life assurance
Group pension plan with company contributions
Employee assistance programme
20 days annual leave plus UK public/bank holidays
Enhanced parental leave and family support benefits
Learning and development certifications and programmes
CogWW901
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
