Job Summary
This hybrid role focuses on serving as a subject matter expert in IOA with strong hands on experience in basic logistics execution and a solid understanding of supply chain processes. The expert will support rotational shift operations optimize logistics workflows and help improve delivery reliability and cost efficiency in a global environment. The role drives tangible impact on business performance and customer satisfaction through continuous improvement in logistics execution.
Responsibilities
Drive logistics execution activities within IOA processes to ensure accurate order handling routing and fulfillment while maintaining high service levels for internal and external stakeholders.Coordinate daily operational tasks related to basic logistics execution across hybrid work settings to keep shipments flowing smoothly and reduce operational bottlenecks.Monitor logistics performance data to identify exceptions in order processing shipment creation and delivery status and resolve issues quickly to protect customer commitments.Execute defined logistics workflows in alignment with global standards and compliance requirements ensuring that documentation and system records are complete and accurate.Collaborate with cross functional teams in planning warehousing finance and customer service to align logistics execution activities with overall supply chain objectives.Analyze recurring logistics issues and process gaps and propose practical improvements that increase throughput reduce rework and enhance data quality in IOA systems.Support rotational shift operations by providing reliable subject matter guidance during different time windows ensuring continuity of logistics execution and consistent process adherence.Facilitate knowledge sharing on IOA logistics execution procedures through structured documentation walkthroughs and guidance that help colleagues work with confidence and efficiency.Contribute to the setup and maintenance of logistics master data and configuration elements that influence routing transportation planning and execution accuracy.Perform root cause analysis for delivery delays incorrect routing and order handling discrepancies and recommend corrective actions that strengthen end to end logistics performance.Engage in continuous improvement initiatives that connect logistics execution outcomes to broader company goals such as sustainability cost optimization and enhanced customer trust.Support digital and analytics tools adoption in logistics execution by validating data testing improvements and giving structured feedback that leads to more robust IOA capabilities.Document operational learnings from hybrid and rotational shift work patterns to help refine future staffing training and process design for stable and resilient logistics operations.
Qualifications
Apply practical experience in basic logistics execution to manage order fulfillment shipment creation and transportation related tasks with high accuracy and reliability.Use domain exposure in road and intermodal transportation to interpret routing rules transit constraints and carrier practices translating them into effective execution steps when required.Leverage three to five years of supply chain or logistics operations experience to understand upstream and downstream impacts of execution decisions on inventory finance and customer experience.Operate effectively in a hybrid work model by staying organized maintaining clear communication and using collaboration tools to keep logistics activities synchronized.Adapt comfortably to rotational shift patterns managing workload and priorities to deliver consistent execution quality across different operational windows.Apply strong analytical and problem solving skills to interpret logistics data detect anomalies and define practical resolutions that can be implemented within IOA processes.Demonstrate proficiency in enterprise logistics or supply chain applications focused on order execution shipment management and status tracking with readiness to learn new tools as needed.
Certifications Required
Preferred certifications include APICS Certified Supply Chain Professional or APICS Certified in Logistics Transportation and Distribution.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
