Salesforce Business Analyst

• Total Experience: 6 to 13
• Level of hire: SA or M
• Location: PAN India
• Domain: Healthcare

Job Summary

• Masters of Business Administration or equivalent
• 5+ Years of experience in Salesforce domain , preferably implementation projects
• Candidate should have good Salesforce knowledge and Health Cloud with experience in Salesforce implementation projects in Advisory/ Consulting/ Business Analyst roles
• Excellent verbal and written communication skills
• Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable.
• Experience in translating business requirements into a detailed system specification
• Salesforce Certification in Admin/Healthcloud/Service or any consulting certification will be an added advantage
• Understanding of Agile Scrum delivery model
• Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc
• Knowledge of health care industry business processes like Patient Support Program, Utilisation management, Payer ,management, Provider management is required.
• Knowledge of AI and Agentforce is desirable.

Roles and Responsibilities:

• Responsible for Discovery & design workshops to identify client requirements
• Translate business needs into actionable documentation/specifications, including use case scenarios, models and conceptual design diagrams to support iterative development
• Design Salesforce solutions to meet client requirements
• Participate in Data migration & integration activities
• Evaluate As IS process and suggest improvements for To Be Process
• Participate in QA led test prep and planning activities, as well as defect triage to ensure projects are on track.
• Responsible for End user training and other user adoption activities
• Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review
• Maintain certifications in salesforce products

关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。

补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
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