This role involves designing and implementing advanced technology solutions using Adobe Experience Platform (AEP) tools focusing on Customer Journey Analytics Journey Optimiser and Real-Time Customer Data Platform (RTCDP). The candidate will work in the Provider domain ensuring seamless integration and optimization of customer experiences. The position follows a hybrid work model with day shifts and no travel requirements.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Role: AJO Sr. Developer
Location: Remote. Candidate must be in the U.S
Experience: 6 - 8 Years
Salary and Other Compensation:
The annual salary for this position is between $85,000/Year to $130,000/Year depending on the experience and other qualifications of the candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Roles/Responsibilities
· Lead the design, development, and optimization of real-time, cross-channel customer journeys using Adobe Journey Optimizer.
· Design and manage event-triggered and segment-qualified journeys, including entry conditions, re-entry logic, throttling, exit criteria, and journey versioning.
· Translate complex business and marketing requirements into scalable, secure, and performant technical solutions aligned with Adobe reference architectures and best practices.
· Architect and implement solutions using Adobe Experience Platform, including XDM schemas, datasets, profiles, identity namespaces, and merge policies.
· Partner with data and architecture teams to design and troubleshoot identity resolution and profile stitching strategies.
· Configure and oversee orchestration across channels including email, push, SMS, in-app, and web.
· Design and oversee integrations with external systems using REST/SOAP APIs and event-based architectures.
· Establish and enforce coding standards, development patterns, and implementation guidelines for AJO and AEP.
· Diagnose and resolve complex platform, data, and journey execution issues using journey logs, message feedback events, and AEP monitoring.
· Support sandbox strategy and environment promotion (dev, QA, stage, prod), including release readiness and post-deployment validation.
· Collaborate with architects, project managers, and solution leads in Agile delivery teams.
· Contribute to technical documentation, solution designs, estimations, and implementation roadmaps.
Required Qualifications
· 6+ years of experience in marketing technology or enterprise application development.
· Strong hands-on experience delivering solutions with Adobe Journey Optimizer.
· Deep knowledge of Adobe Experience Platform, including XDM modeling, profile management, identity resolution, and governance.
· Solid experience with SQL and relational data models.
· Proven experience integrating enterprise systems via REST and SOAP APIs.
· Ability to lead technical discussions and communicate effectively with both technical and non-technical stakeholders.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
