Job Summary
This hybrid role for a Specialist in Accounts Receivable focuses on managing end to end Order to Cash activities including collections cash application and dispute management for a global client base in a night shift environment. The candidate will use strong MS Excel expertise and deep knowledge of finance and accounting to enhance working capital reduce past due trends support accurate financial reporting and uphold robust compliance across all receivables processes.
Responsibilities
- Manage end to end accounts receivable activities by monitoring customer balances validating billing details and ensuring timely posting of incoming payments to maintain accurate financial records and healthy cash flow
- Perform proactive collection activities by contacting customers through calls and email negotiating payment commitments and documenting outcomes to minimize overdue receivables and improve days sales outstanding
- Coordinate closely with customer service and sales teams by clarifying billing issues validating pricing or discount disputes and aligning on resolutions that support customer satisfaction and revenue protection
- Investigate unapplied and misapplied cash items by reconciling remittance details bank statements and customer communications to ensure accurate allocation of incoming funds
- Prepare and update detailed aging reports using advanced MS Excel functions by applying pivots lookup formulas and conditional logic to support data driven analysis of delinquency trends
- Analyze recurring payment issues by identifying root causes such as incorrect master data or process gaps and recommending corrective actions that reduce rework and process exceptions
- Perform period end closing activities for accounts receivable by reconciling subledger balances validating transaction completeness and supporting finance teams with accurate reporting inputs
- Monitor key performance indicators such as collection effectiveness bad debt exposure and dispute resolution cycle time by compiling operational metrics and highlighting improvement opportunities for stakeholders
- Ensure adherence to internal control standards and company policies by following documented procedures maintaining robust documentation and supporting internal and external audit requirements
- Collaborate with global stakeholders in a night shift hybrid work model by participating in virtual discussions sharing status updates and aligning priorities with cross functional teams for assigned portfolios
- Support continuous improvement initiatives within the Order to Cash process by suggesting automation opportunities standardizing templates and adopting best practices that enhance efficiency and control
- Guide junior team members informally by sharing process knowledge explaining complex customer scenarios and offering practical tips on using MS Excel for reconciliations and reporting
- Contribute to the company purpose by improving cash realization enabling reinvestment in strategic initiatives and supporting financial stability that benefits employees customers and the broader community
Qualifications
- Demonstrate solid practical experience in accounts receivable operations by handling billing validations cash application and collections within an integrated finance and accounting environment
- Apply comprehensive knowledge of Order to Cash processes by connecting order entry invoicing credit checks and dispute handling to ensure consistent and reliable revenue recognition outcomes
- Use advanced MS Excel skills by working with complex spreadsheets lookup functions pivot tables and error checking techniques to manage large transaction volumes and reconcile account variances
- Exhibit strong finance and accounting fundamentals by understanding double entry concepts balance sheet and profit and loss impact and the relationship between receivables and overall working capital
- Bring prior exposure of at least three years in collections activities by managing customer portfolios negotiating payment schedules and resolving delinquencies in line with company policies
- Demonstrate familiarity with enterprise resource planning or finance tools by navigating receivables modules generating standard reports and updating customer accounts with minimal supervision
- Communicate clearly with internal and external stakeholders by explaining account statuses clarifying invoice details and documenting agreements in a concise and professional manner
- Adapt effectively to hybrid work arrangements and night shift expectations by managing time maintaining productivity and staying responsive to customer and stakeholder needs across time zones
- Exhibit a continuous learning mindset by staying informed about process updates adopting new tools and seeking feedback to strengthen domain expertise in finance and accounting
Certifications Required
Any one of the following is preferred Certified Accounts Receivable Specialist Certificate in MS Excel or recognized Finance and Accounting qualification
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准确。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
