SPE-Accounts Receivable

Job Summary

This hybrid role for a Specialist in Accounts Receivable focuses on managing end to end Order to Cash activities including collections cash application and dispute management for a global client base in a night shift environment. The candidate will use strong MS Excel expertise and deep knowledge of finance and accounting to enhance working capital reduce past due trends support accurate financial reporting and uphold robust compliance across all receivables processes.

Responsibilities

• Manage end to end accounts receivable activities by monitoring customer balances validating billing details and ensuring timely posting of incoming payments to maintain accurate financial records and healthy cash flow
• Perform proactive collection activities by contacting customers through calls and email negotiating payment commitments and documenting outcomes to minimize overdue receivables and improve days sales outstanding
• Coordinate closely with customer service and sales teams by clarifying billing issues validating pricing or discount disputes and aligning on resolutions that support customer satisfaction and revenue protection
• Investigate unapplied and misapplied cash items by reconciling remittance details bank statements and customer communications to ensure accurate allocation of incoming funds
• Prepare and update detailed aging reports using advanced MS Excel functions by applying pivots lookup formulas and conditional logic to support data driven analysis of delinquency trends
• Analyze recurring payment issues by identifying root causes such as incorrect master data or process gaps and recommending corrective actions that reduce rework and process exceptions
• Perform period end closing activities for accounts receivable by reconciling subledger balances validating transaction completeness and supporting finance teams with accurate reporting inputs
• Monitor key performance indicators such as collection effectiveness bad debt exposure and dispute resolution cycle time by compiling operational metrics and highlighting improvement opportunities for stakeholders
• Ensure adherence to internal control standards and company policies by following documented procedures maintaining robust documentation and supporting internal and external audit requirements
• Collaborate with global stakeholders in a night shift hybrid work model by participating in virtual discussions sharing status updates and aligning priorities with cross functional teams for assigned portfolios
• Support continuous improvement initiatives within the Order to Cash process by suggesting automation opportunities standardizing templates and adopting best practices that enhance efficiency and control
• Guide junior team members informally by sharing process knowledge explaining complex customer scenarios and offering practical tips on using MS Excel for reconciliations and reporting
• Contribute to the company purpose by improving cash realization enabling reinvestment in strategic initiatives and supporting financial stability that benefits employees customers and the broader community

Qualifications

• Demonstrate solid practical experience in accounts receivable operations by handling billing validations cash application and collections within an integrated finance and accounting environment
• Apply comprehensive knowledge of Order to Cash processes by connecting order entry invoicing credit checks and dispute handling to ensure consistent and reliable revenue recognition outcomes
• Use advanced MS Excel skills by working with complex spreadsheets lookup functions pivot tables and error checking techniques to manage large transaction volumes and reconcile account variances
• Exhibit strong finance and accounting fundamentals by understanding double entry concepts balance sheet and profit and loss impact and the relationship between receivables and overall working capital
• Bring prior exposure of at least three years in collections activities by managing customer portfolios negotiating payment schedules and resolving delinquencies in line with company policies
• Demonstrate familiarity with enterprise resource planning or finance tools by navigating receivables modules generating standard reports and updating customer accounts with minimal supervision
• Communicate clearly with internal and external stakeholders by explaining account statuses clarifying invoice details and documenting agreements in a concise and professional manner
• Adapt effectively to hybrid work arrangements and night shift expectations by managing time maintaining productivity and staying responsive to customer and stakeholder needs across time zones
• Exhibit a continuous learning mindset by staying informed about process updates adopting new tools and seeking feedback to strengthen domain expertise in finance and accounting

Certifications Required

Any one of the following is preferred Certified Accounts Receivable Specialist Certificate in MS Excel or recognized Finance and Accounting qualification

À propos de Cognizant 
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant. 

Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.

Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français. 

Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.

Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.