1. Job Title : Sr Consultant 2. Job Summary : Provide Level 2 operational support for PAS X MES across GMP manufacturing environments ensuring timely incident resolution and compliance with regulatory standards 3. Experience : 8 - 12 years 4. Required Skills : Technical Skills: CSV MES Koerber MES PAS-X Domain Skills: 5. Nice to have skills : Domain Skills: 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : Key Responsibilities Incident Management Diagnose and resolve MES related incidents within L2 scope such as EBR execution issues interface errors service failures Escalate unresolved issues to L3 or vendors with complete documentation Service Requests Execute approved standard service requests such as user account management and report generation Knowledge Management Create and maintain Knowledge Base Articles KBAs for recurring issues and best practices Monitoring and Performance Monitor MES system health and performance using available tools Compliance Ensure all actions maintain the validated state of MES systems in line with GxP GAMP 5.2 and CSA CSV principles Coordination Collaborate with internal automation IT teams L3 and vendors L4 for escalations and root cause analysis 9. Job Location : Primary Location :INMHPUNA15(ITIND Hinjewadi (HIN) H2 STPI) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : Business Associate [60CW00] 11. Demand Requires Travel? : No 12. Certifications Required : NA
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
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