Practice - CIS - Cloud, Infrastructure, and Security Services
About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
Job Summary
We are seeking a Senior Operations Engineer to provide critical support for the Tenzai platform within the Threat & Vulnerability Management (TVM) team. This role focuses on ensuring reliable platform operations, rapid issue resolution, and continuous monitoring of system performance. You will play a key role in maintaining platform stability, managing configurations, and supporting security operations workflows. The position requires strong operational expertise, troubleshooting skills, and a service-oriented mindset.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
In this role, you will:
· Provide day-to-day operational support for the Tenzai platform, ensuring high availability and performance.
· Monitor platform health, identify issues proactively, and respond to incidents in a timely manner.
· Troubleshoot and resolve Tenzai-related technical issues across infrastructure and applications.
· Perform routine platform maintenance, updates, and configuration management activities.
· Maintain and enhance operational documentation, runbooks, and standard procedures.
· Collaborate with engineering and security teams to resolve issues and improve platform functionality.
· Support production environments and ensure adherence to operational SLAs and support processes.
· Contribute to continuous improvement initiatives for monitoring, alerting, and operational efficiency.
What you need to have to be considered
· 6-8 years of experience in IT operations, production support, or security engineering roles.
· Hands-on experience supporting platforms like Tenzai or similar security/data platforms.
· Strong background in troubleshooting, incident management, and operational support.
· Experience with system monitoring tools, logging, and performance management.
· Familiarity with configuration management and platform administration practices.
· Strong communication and collaboration skills with a service-oriented approach.
#LI-EF1
#CB
#Ind123
Applications will be accepted until 12 Jun 2026.
Salary and Other Compensation:
The annual salary for this position is between $[105,500 - 124,000] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· Long-term/Short-term Disability
· Paid Parental Leave
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
