Practice - CIS - Cloud, Infrastructure, and Security Services
About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
Job Summary
We are seeking a Senior Operations Engineer to provide critical support for the Tenzai platform within the Threat & Vulnerability Management (TVM) team. This role focuses on ensuring reliable platform operations, rapid issue resolution, and continuous monitoring of system performance. You will play a key role in maintaining platform stability, managing configurations, and supporting security operations workflows. The position requires strong operational expertise, troubleshooting skills, and a service-oriented mindset.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
In this role, you will:
· Provide day-to-day operational support for the Tenzai platform, ensuring high availability and performance.
· Monitor platform health, identify issues proactively, and respond to incidents in a timely manner.
· Troubleshoot and resolve Tenzai-related technical issues across infrastructure and applications.
· Perform routine platform maintenance, updates, and configuration management activities.
· Maintain and enhance operational documentation, runbooks, and standard procedures.
· Collaborate with engineering and security teams to resolve issues and improve platform functionality.
· Support production environments and ensure adherence to operational SLAs and support processes.
· Contribute to continuous improvement initiatives for monitoring, alerting, and operational efficiency.
What you need to have to be considered
· 6-8 years of experience in IT operations, production support, or security engineering roles.
· Hands-on experience supporting platforms like Tenzai or similar security/data platforms.
· Strong background in troubleshooting, incident management, and operational support.
· Experience with system monitoring tools, logging, and performance management.
· Familiarity with configuration management and platform administration practices.
· Strong communication and collaboration skills with a service-oriented approach.
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Applications will be accepted until 12 Jun 2026.
Salary and Other Compensation:
The annual salary for this position is between $[105,500 - 124,000] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· Long-term/Short-term Disability
· Paid Parental Leave
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
