1. Job Title : PE-Sales & Support 2. Job Summary : Join a multinational company as a PE Sales and Support specialist responsible for enabling sales teams and clients through accurate data analysis efficient reporting and responsive customer assistance using MS Excel. Collaborate in a hybrid work model during day shifts to maintain high quality service streamline internal processes and support informed decisions that enhance business performance in the telecom ecosystem. 3. Experience : 0 - 2 years 4. Required Skills : Technical Skills: MS Excel Domain Skills: 5. Nice to have skills : Domain Skills:3G 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : -Analyze sales data using MS Excel to create accurate reports that help stakeholders understand performance trends and identify opportunities for revenue growth -Prepare structured dashboards and visual summaries in MS Excel that allow sales managers to quickly compare key metrics across products regions and customer segments -Maintain up to date sales trackers and pipelines in shared spreadsheets so teams can monitor deal status forecast outcomes and align on priorities -Respond to internal and external inquiries about pricing product availability and order status while documenting each interaction in standardized templates -Coordinate with cross functional teams to resolve issues related to orders invoices and customer requests by following clear escalation procedures -Support preparation of sales presentations and proposal packs by supplying validated data charts and supporting commentary that is easy to understand -Execute routine data quality checks in MS Excel by validating values identifying anomalies and coordinating corrections with relevant stakeholders -Assist sales teams during campaigns by preparing target lists progress trackers and daily performance summaries that keep activities focused and transparent -Document recurring support issues and frequently asked questions in a structured format so that knowledge is shared and future inquiries are handled more efficiently -Collaborate with operations and finance teams to reconcile sales records with billing information and ensure consistent reporting across systems -Engage with telecom related data where relevant by mapping sales indicators to service types and usage categories that reflect the evolving connectivity landscape -Contribute to small process improvement initiatives by suggesting refinements in templates workflows or data fields that reduce manual effort and errors -Support compliance with company policies by following documented procedures for data handling record keeping and customer communication in the hybrid work environment -Qualifications -Demonstrate strong proficiency in MS Excel including formulas sorting filtering and basic pivot based summaries to manage and analyze sales and support data effectively -Apply foundational understanding of data visualization principles to organize tables and charts so that information is clear and accessible for non technical partners -Show ability to learn telecom and possibly 3G domain concepts so that data reports and customer interactions are interpreted in the right business context -Communicate clearly in spoken and written form with sales teams customers and operations colleagues while maintaining a professional and inclusive tone -Manage time effectively in a hybrid setting by organizing tasks setting priorities and using digital collaboration tools to stay aligned with the wider team during day shifts -Adapt quickly to new processes tools and templates while remaining attentive to detail and demonstrating a continuous improvement mindset -Display strong problem solving skills by investigating data discrepancies tracing root causes and proposing practical resolutions that support smooth sales execution 9. Job Location : Primary Location :BRSPSAOA05(BPBRA Sao Paulo SP-Avenida das COG) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : PE-Sales & Support [85OA19] 11. Demand Requires Travel? : No 12. Certifications Required : none
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
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