1. Job Title : PE-Sales & Support 2. Job Summary : Join a multinational company as a PE Sales and Support specialist responsible for enabling sales teams and clients through accurate data analysis efficient reporting and responsive customer assistance using MS Excel. Collaborate in a hybrid work model during day shifts to maintain high quality service streamline internal processes and support informed decisions that enhance business performance in the telecom ecosystem. 3. Experience : 0 - 2 years 4. Required Skills : Technical Skills: MS Excel Domain Skills: 5. Nice to have skills : Domain Skills:3G 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : -Analyze sales data using MS Excel to create accurate reports that help stakeholders understand performance trends and identify opportunities for revenue growth -Prepare structured dashboards and visual summaries in MS Excel that allow sales managers to quickly compare key metrics across products regions and customer segments -Maintain up to date sales trackers and pipelines in shared spreadsheets so teams can monitor deal status forecast outcomes and align on priorities -Respond to internal and external inquiries about pricing product availability and order status while documenting each interaction in standardized templates -Coordinate with cross functional teams to resolve issues related to orders invoices and customer requests by following clear escalation procedures -Support preparation of sales presentations and proposal packs by supplying validated data charts and supporting commentary that is easy to understand -Execute routine data quality checks in MS Excel by validating values identifying anomalies and coordinating corrections with relevant stakeholders -Assist sales teams during campaigns by preparing target lists progress trackers and daily performance summaries that keep activities focused and transparent -Document recurring support issues and frequently asked questions in a structured format so that knowledge is shared and future inquiries are handled more efficiently -Collaborate with operations and finance teams to reconcile sales records with billing information and ensure consistent reporting across systems -Engage with telecom related data where relevant by mapping sales indicators to service types and usage categories that reflect the evolving connectivity landscape -Contribute to small process improvement initiatives by suggesting refinements in templates workflows or data fields that reduce manual effort and errors -Support compliance with company policies by following documented procedures for data handling record keeping and customer communication in the hybrid work environment -Qualifications -Demonstrate strong proficiency in MS Excel including formulas sorting filtering and basic pivot based summaries to manage and analyze sales and support data effectively -Apply foundational understanding of data visualization principles to organize tables and charts so that information is clear and accessible for non technical partners -Show ability to learn telecom and possibly 3G domain concepts so that data reports and customer interactions are interpreted in the right business context -Communicate clearly in spoken and written form with sales teams customers and operations colleagues while maintaining a professional and inclusive tone -Manage time effectively in a hybrid setting by organizing tasks setting priorities and using digital collaboration tools to stay aligned with the wider team during day shifts -Adapt quickly to new processes tools and templates while remaining attentive to detail and demonstrating a continuous improvement mindset -Display strong problem solving skills by investigating data discrepancies tracing root causes and proposing practical resolutions that support smooth sales execution 9. Job Location : Primary Location :BRSPSAOA05(BPBRA Sao Paulo SP-Avenida das COG) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : PE-Sales & Support [85OA19] 11. Demand Requires Travel? : No 12. Certifications Required : none
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
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