Job Summary
Contribute as a systems engineer specializing in desktop and device management by implementing and supporting endpoint solutions using SCCM Intune Windows and MDT imaging within a hybrid work model and rotational shifts while focusing on secure efficient and reliable user experiences that align with enterprise standards and positively influence productivity across the organization
Responsibilities
- Manage enterprise desktop environments using SCCM to ensure timely deployment of applications operating system updates and security patches that maintain a stable and secure experience for all users across the organization
- Configure and optimize SCCM collections task sequences and client settings to improve deployment success rates and reduce incidents that disrupt daily business operations
- Monitor SCCM infrastructure health and endpoint compliance through detailed reporting and remediation actions that support organizational standards for security and performance
- Administer Intune device management policies for Windows endpoints to enforce configuration baselines and protect data while enabling flexible work experiences for hybrid teams
- Create and maintain Intune profiles and compliance policies that align with company security requirements while providing predictable device behavior for users in rotational shifts
- Collaborate with cross functional teams to analyze endpoint requirements and design standardized configurations that help reduce support efforts and improve user satisfaction
- Develop and maintain Windows operating system images using MDT to streamline provisioning processes and provide consistent device setups for new hires and hardware refresh cycles
- Execute OS imaging and deployment tasks with MDT and related tools to ensure that devices are ready for use with minimal downtime and adherence to company configuration standards
- Troubleshoot endpoint issues related to SCCM Intune Windows and MDT imaging by performing systematic root cause analysis and implementing corrective actions that reduce recurring problems
- Document technical procedures deployment workflows and troubleshooting steps in clear and accessible formats so that support teams can resolve future issues faster and more accurately
- Support security and compliance initiatives by applying configuration hardening through SCCM and Intune policies that help protect company information and societal trust in the enterprise
- Coordinate with service desk personnel to review incident trends and provide targeted endpoint solutions that improve stability for users working in hybrid arrangements and rotational shifts
- Contribute to continuous improvement initiatives by evaluating new endpoint management features and proposing enhancements that align with company goals and deliver more reliable technology experiences for colleagues and customers
Qualifications
- Demonstrate practical experience with SCCM based desktop management including application deployment patch management and client health monitoring gained over one to three years in a systems engineering or similar role
- Show hands on expertise with Intune device management for Windows endpoints including configuration profiles compliance policies and enrollment methods that support secure hybrid work environments
- Possess solid knowledge of Windows operating system configuration troubleshooting and performance tuning with the ability to apply best practices that improve reliability and user productivity
- Apply experience in OS imaging using MDT and related deployment tools to create maintain and update standardized images that support consistent device provisioning across the organization
- Exhibit familiarity with hybrid work and rotational shift support requirements including remote connectivity considerations and endpoint readiness to ensure smooth operations for diverse teams
- Demonstrate strong analytical and problem solving abilities with a focus on resolving endpoint issues efficiently and communicating solutions clearly to technical and nontechnical stakeholders
- Display awareness of security and compliance principles in endpoint management including patching configuration baselines and policy enforcement that contribute to the company mission of protecting data and serving society responsibly
Certifications Required
Microsoft Certified Endpoint Administrator or equivalent certification focused on SCCM Intune and Windows endpoint management
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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