Job Summary
Contribute as a systems engineer specializing in desktop and device management by implementing and supporting endpoint solutions using SCCM Intune Windows and MDT imaging within a hybrid work model and rotational shifts while focusing on secure efficient and reliable user experiences that align with enterprise standards and positively influence productivity across the organization
Responsibilities
Manage enterprise desktop environments using SCCM to ensure timely deployment of applications operating system updates and security patches that maintain a stable and secure experience for all users across the organizationConfigure and optimize SCCM collections task sequences and client settings to improve deployment success rates and reduce incidents that disrupt daily business operationsMonitor SCCM infrastructure health and endpoint compliance through detailed reporting and remediation actions that support organizational standards for security and performanceAdminister Intune device management policies for Windows endpoints to enforce configuration baselines and protect data while enabling flexible work experiences for hybrid teamsCreate and maintain Intune profiles and compliance policies that align with company security requirements while providing predictable device behavior for users in rotational shiftsCollaborate with cross functional teams to analyze endpoint requirements and design standardized configurations that help reduce support efforts and improve user satisfactionDevelop and maintain Windows operating system images using MDT to streamline provisioning processes and provide consistent device setups for new hires and hardware refresh cyclesExecute OS imaging and deployment tasks with MDT and related tools to ensure that devices are ready for use with minimal downtime and adherence to company configuration standardsTroubleshoot endpoint issues related to SCCM Intune Windows and MDT imaging by performing systematic root cause analysis and implementing corrective actions that reduce recurring problemsDocument technical procedures deployment workflows and troubleshooting steps in clear and accessible formats so that support teams can resolve future issues faster and more accuratelySupport security and compliance initiatives by applying configuration hardening through SCCM and Intune policies that help protect company information and societal trust in the enterpriseCoordinate with service desk personnel to review incident trends and provide targeted endpoint solutions that improve stability for users working in hybrid arrangements and rotational shiftsContribute to continuous improvement initiatives by evaluating new endpoint management features and proposing enhancements that align with company goals and deliver more reliable technology experiences for colleagues and customers
Qualifications
Demonstrate practical experience with SCCM based desktop management including application deployment patch management and client health monitoring gained over one to three years in a systems engineering or similar roleShow hands on expertise with Intune device management for Windows endpoints including configuration profiles compliance policies and enrollment methods that support secure hybrid work environmentsPossess solid knowledge of Windows operating system configuration troubleshooting and performance tuning with the ability to apply best practices that improve reliability and user productivityApply experience in OS imaging using MDT and related deployment tools to create maintain and update standardized images that support consistent device provisioning across the organizationExhibit familiarity with hybrid work and rotational shift support requirements including remote connectivity considerations and endpoint readiness to ensure smooth operations for diverse teamsDemonstrate strong analytical and problem solving abilities with a focus on resolving endpoint issues efficiently and communicating solutions clearly to technical and nontechnical stakeholdersDisplay awareness of security and compliance principles in endpoint management including patching configuration baselines and policy enforcement that contribute to the company mission of protecting data and serving society responsibly
Certifications Required
Microsoft Certified Endpoint Administrator or equivalent certification focused on SCCM Intune and Windows endpoint management
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
