About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Role: Manufacturing & Site Infrastructure Engineer
Location: Winston-Salem, NC
Mandatory skills: Factory network · NAT · Fiber plant · EOS/EOL
ROLE OVERVIEW
The Manufacturing & Site Infrastructure Engineer provides specialized network support and implementation services across BAT's manufacturing and production facilities. This role focuses on physical infrastructure, site-level deployments, and hands-on technical support at BAT's Winston-Salem manufacturing campuses
KEY RESPONSIBILITIES
Site Infrastructure Deployment
• Execute IDF (Intermediate Distribution Frame) buildout plans at BAT manufacturing and office locations
• Support fiber installation, documentation, and validation across BAT's US facility sites
• Coordinate with BAT's CAD/Drawing teams for accurate fiber plant documentation
• Plan and implement site-level network connectivity upgrades in line with BAT's infrastructure roadmap
• Conduct site surveys to assess current network infrastructure and identify improvement opportunities
Manufacturing Network Support
• Work with BAT's manufacturing (MFG) engineers to support Network Address Translation (NAT) and network design for production environments
• Provide hands-and-feet support for all network incidents across manufacturing sites for the full SOW duration
• Replace UPS batteries based on downtime schedules agreed with BAT (BAT procures and stocks batteries)
• Support network-related issues arising at BAT's ROC and Plaza NTP system locations
• Assist BAT's electrical engineers with any network-related infrastructure issues
Physical Infrastructure Maintenance
• Perform physical device support in a secondary role for F5 load balancers as needed
• Support cabling, patching, and physical layer troubleshooting across BAT site locations
• Travel to BAT manufacturing facilities within a 30-mile radius of 401 N Main St, Winston-Salem as required
• Document site survey reports, IDF buildout plans, and fiber installation activities
Vendor & Cross-Functional Coordination
• Coordinate with third-party vendors for physical network implementation tasks
• Maintain vendor coordination records related to network infrastructure projects
• Participate in infrastructure refresh planning and project implementation under BAT's direction
• Escalate complex site issues to the Team Lead for architectural guidance
QUALIFICATIONS & SKILLS
• 5+ years of experience in network field engineering or site infrastructure roles
• Hands-on experience with fiber optic cabling, IDF buildouts, and structured cabling standards
• Familiarity with manufacturing or industrial network environments
• Experience with physical layer troubleshooting (copper and fiber)
• Ability to travel within a 30-mile radius as needed for manufacturing site support
• Working knowledge of UPS systems and data center/wiring closet standards
• BICSI certification or equivalent physical infrastructure credentials preferred
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
