About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Role: Manufacturing & Site Infrastructure Engineer
Location: Winston-Salem, NC
Mandatory skills: Factory network · NAT · Fiber plant · EOS/EOL
ROLE OVERVIEW
The Manufacturing & Site Infrastructure Engineer provides specialized network support and implementation services across BAT's manufacturing and production facilities. This role focuses on physical infrastructure, site-level deployments, and hands-on technical support at BAT's Winston-Salem manufacturing campuses
KEY RESPONSIBILITIES
Site Infrastructure Deployment
• Execute IDF (Intermediate Distribution Frame) buildout plans at BAT manufacturing and office locations
• Support fiber installation, documentation, and validation across BAT's US facility sites
• Coordinate with BAT's CAD/Drawing teams for accurate fiber plant documentation
• Plan and implement site-level network connectivity upgrades in line with BAT's infrastructure roadmap
• Conduct site surveys to assess current network infrastructure and identify improvement opportunities
Manufacturing Network Support
• Work with BAT's manufacturing (MFG) engineers to support Network Address Translation (NAT) and network design for production environments
• Provide hands-and-feet support for all network incidents across manufacturing sites for the full SOW duration
• Replace UPS batteries based on downtime schedules agreed with BAT (BAT procures and stocks batteries)
• Support network-related issues arising at BAT's ROC and Plaza NTP system locations
• Assist BAT's electrical engineers with any network-related infrastructure issues
Physical Infrastructure Maintenance
• Perform physical device support in a secondary role for F5 load balancers as needed
• Support cabling, patching, and physical layer troubleshooting across BAT site locations
• Travel to BAT manufacturing facilities within a 30-mile radius of 401 N Main St, Winston-Salem as required
• Document site survey reports, IDF buildout plans, and fiber installation activities
Vendor & Cross-Functional Coordination
• Coordinate with third-party vendors for physical network implementation tasks
• Maintain vendor coordination records related to network infrastructure projects
• Participate in infrastructure refresh planning and project implementation under BAT's direction
• Escalate complex site issues to the Team Lead for architectural guidance
QUALIFICATIONS & SKILLS
• 5+ years of experience in network field engineering or site infrastructure roles
• Hands-on experience with fiber optic cabling, IDF buildouts, and structured cabling standards
• Familiarity with manufacturing or industrial network environments
• Experience with physical layer troubleshooting (copper and fiber)
• Ability to travel within a 30-mile radius as needed for manufacturing site support
• Working knowledge of UPS systems and data center/wiring closet standards
• BICSI certification or equivalent physical infrastructure credentials preferred
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
