Job Summary
This hybrid role focuses on managing product information and master data for a multinational organization ensuring high quality SAP material and customer master records that support critical business operations. The talent will handle complex data processes during night shifts enabling reliable information flow consistent reporting and improved decision making for global stakeholders.
Responsibilities
- Manage end to end SAP material master data processes to ensure accurate complete and timely information that supports procurement production and sales workflows across global operations.
- Coordinate SAP customer master data setup and maintenance to enable seamless order management billing and customer service activities with consistent and reliable records.
- Monitor master data quality by performing regular audits validations and corrections that reduce errors rework and downstream process failures.
- Design standardized master data processes and guidelines that promote consistency reduce duplication and align with organizational governance policies.
- Collaborate with cross functional teams in procurement sales finance and logistics to capture new master data requirements and translate them into clear actionable data change requests.
- Analyze recurring master data issues to identify root causes and propose improvements that enhance stability data reliability and user satisfaction.
- Configure and maintain SAP attributes views and data fields related to material and customer master information to support new business scenarios and regulatory needs.
- Prepare and maintain detailed process documentation work instructions and data dictionaries that help teams understand and follow standard master data practices.
- Coordinate data migration and mass upload activities by preparing templates validating input files and executing controlled changes in line with audit requirements.
- Handle critical night shift production support tasks by resolving master data incidents answering user queries and restoring normal operations within agreed timelines.
- Communicate clearly with business stakeholders to explain data changes their implications and the expected benefits on operational efficiency and service quality.
- Track key performance indicators such as data defect rates and turnaround times to measure process effectiveness and propose targeted improvements.
- Ensure compliance with internal controls and external regulations by applying governance checks and maintaining detailed records of master data changes.
- Align master data initiatives with the organization purpose by enabling transparent product and customer information that supports sustainable and responsible business decisions.
Qualifications
- Describe professional background with five to nine years in master data management focusing on SAP material and customer master processes within complex enterprise environments.
- Demonstrate hands on experience in SAP material master data configuration maintenance validations and impact analysis across multiple business modules.
- Show proven expertise in SAP customer master data including customer hierarchies partner functions account groups and data quality controls.
- Apply strong domain understanding of master data management concepts such as data ownership stewardship lifecycle and governance frameworks.
- Highlight experience with customer and material master domains covering product structures classifications pricing relevant fields and customer segmentation attributes.
- Utilize analytical skills to evaluate data quality metrics identify patterns and recommend corrective and preventive actions for data issues.
- Exhibit ability to work in hybrid and night shift models while coordinating with distributed teams and meeting service level expectations.
- Reference experience using tools or methods for mass data uploads cleansing activities and standardization efforts within SAP environments.
- Articulate strong communication and documentation skills that support clear stakeholder alignment and smooth onboarding of new team members.
- Emphasize adaptability to evolving business requirements and continuous learning in master data management practices and SAP capabilities.
Certifications Required
SAP Certified Application Associate in master data or equivalent SAP certification related to material or customer master management
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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