Job Summary
This role focuses on delivering accurate and efficient configuration activities for health care benefits while working fully from home during night shifts. The subject matter expert collaborates with cross functional stakeholders to ensure high quality setup and maintenance using advanced MS Excel skills. The work directly supports dependable benefits administration and contributes to better experiences for members and clients.
Responsibilities
- Perform end to end configuration updates for health care benefit setups by interpreting business rules and translating them into precise system ready parameters using advanced skills on MS Excel to ensure reliable benefits processing and member satisfaction.
- Execute detailed data preparation and validation tasks in MS Excel for configuration templates and reference tables to minimize defects and rework while supporting efficient implementation of new benefits and changes.
- Monitor configuration related work queues and nightly tasks to prioritize items logically align with service level expectations and deliver consistent output during night shift operations.
- Review incoming change requests and requirement documents to identify configuration impacts document clarifications and align with stakeholders to maintain accurate representation of benefits in systems.
- Perform systematic quality checks on configured items using checklists pivot reports and comparison logs in MS Excel to detect discrepancies and support timely corrections before production release.
- Collaborate with implementation analysts testing teams and operations partners through virtual channels to resolve configuration issues share technical insights and support smooth benefit launches for clients.
- Create and maintain structured configuration trackers audit logs and status reports using MS Excel to provide transparent visibility into progress risk items and readiness for deployment.
- Analyze configuration defects and production incidents by tracing data flows reviewing parameter settings and preparing clear root cause notes that support continuous improvement of configuration practices.
- Follow defined configuration standards naming conventions and documentation guidelines to ensure consistency scalability and ease of maintenance across multiple client benefit setups.
- Support test execution by preparing test data in MS Excel reviewing test results and confirming that system behavior aligns with configured benefit rules and member eligibility conditions.
- Contribute to process optimization by suggesting practical improvements for templates validation steps and documentation flows that reduce manual effort while preserving accuracy for remote teams.
- Adhere to compliance and data privacy expectations when handling benefit related information ensuring secure practices in all home based work activities and promoting trust with clients and members.
- Engage in regular skill enhancement on MS Excel formulas functions and reporting features to further strengthen configuration efficiency and enable better support for complex benefit scenarios.
Qualifications
- Demonstrate strong hands on experience in MS Excel including use of formulas lookups pivot tables data validation and error checking applied to configuration or data management activities.
- Apply practical understanding of benefits configuration concepts preferably within health care or employee benefits environments to interpret plan rules and translate them into clear configuration structures.
- Exhibit the ability to work independently in a work from home arrangement during night shifts while maintaining high attention to detail and consistent delivery of configuration assignments.
- Show capability to collaborate remotely with global or cross functional teams using digital communication tools to clarify requirements share status updates and resolve issues without onsite interaction.
- Utilize solid analytical and problem solving skills to investigate configuration variances identify patterns in data and recommend corrective actions that improve reliability of benefit processing.
- Demonstrate familiarity with structured processes documentation and ticketing tools to manage configuration life cycle steps from requirement intake through deployment and post implementation review.
- Display adaptability to evolving benefit designs client needs and configuration standards by quickly learning new guidelines and applying them effectively within the three to six years experience band.
Certifications Required
Preferred certification in MS Excel or data analytics from a recognized training provider such as Microsoft Office Specialist Excel.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
