About the role
As an Insurance Domain Expert, you will make an impact by driving business development across our insurance advisory and technology practice — engaging life insurers, general insurers, reinsurers, insurance brokers, and InsurTech players to develop and close strategic engagements. As a trusted advisor, you will shape CX-CRM solutions across underwriting, claims, distribution, actuarial, and regulatory domains, and build long-term relationships at the C-suite and functional leadership levels, bringing deep insurance domain expertise to every pursuit. You will be a valued member of the Cognizant Moment (Business Development) team and work collaboratively with delivery, technology, and account teams, as well as senior client stakeholders across the insurance industry.
In this role, you will
- Serve as the primary domain authority on insurance products, processes, and regulations across Life & Annuities, P&C, Health & Group Benefits, Commercial & Specialty Lines, Reinsurance, and Distribution & Claims, and co-create tailored solutions spanning core system modernisation, distribution analytics, fraud detection, and regulatory compliance.
- Shape and close deals built on platforms such as Salesforce, Adobe, Genesys, and AWS Contact Center, ensuring solutions are designed around policyholder data privacy, suitability, claims-handling, and consent requirements.
- Conduct discovery workshops, As-Is assessments, and strategic roadmap sessions with senior client stakeholders, and deliver senior-level presentations that drive alignment and decisions.
- Act as a trusted advisor through the full client lifecycle — from initial outreach and solution scoping through delivery oversight and account expansion — and represent the firm at IRDAI forums, CII events, industry summits, and InsurTech conferences to strengthen brand visibility and generate qualified leads.
- Contribute to the development of insurance practice offerings, point-of-view papers, and thought leadership content, monitor regulatory developments to translate them into go-to-market opportunities, and mentor junior consultants to support practice growth.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Bangalore, Chennai, or Hyderabad. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 10-15+ years of experience in the insurance industry, with at least 4 years in a business development, pre-sales, or consulting capacity.
- Proven track record of independently winning and managing engagements of INR 3 Cr+ in the insurance sector, with experience working with or selling to life insurers, general insurers, standalone health insurers, or reinsurers.
- Comprehensive knowledge of the insurance value chain: product development, underwriting, policy administration, claims, reinsurance, and distribution.
- Familiarity with insurance compliance and regulatory requirements (KYC/AML, suitability/best-interest, GDPR/CCPA, IRDAI/NAIC/EIOPA-FCA) and how they shape CX & Digital Experience solution design.
- Bachelor's degree in Insurance, Actuarial Science, Finance, Business, or a related field, together with strong executive presence and excellent communication, storytelling, and presentation skills.
These will help you stand out
- MBA, FIII/AIII, or ACII designation.
- Hands-on understanding of CX & Digital Experience platforms including Salesforce (Financial Services Cloud / Insurance), Adobe Experience Cloud, Genesys / NICE / AWS Connect, and core insurance systems (Guidewire, Duck Creek, Majesco, FINEOS).
- Proven ability to build C-suite relationships and independently win and manage large-scale, complex insurance engagements.
- Knowledge of Agentic AI & Next-Gen AI Virtual Assistants, hyper-personalisation, unified omnichannel journeys, and consent-based engagement trends in insurance.
- Ability to track regulatory shifts across India (IRDAI), North America (NAIC, OSFI), and Europe/UK (EIOPA, FCA, PRA) and translate them into CX and Digital Experience requirements.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
