About the role
As an Insurance Domain Expert, you will make an impact by driving business development across our insurance advisory and technology practice — engaging life insurers, general insurers, reinsurers, insurance brokers, and InsurTech players to develop and close strategic engagements. As a trusted advisor, you will shape CX-CRM solutions across underwriting, claims, distribution, actuarial, and regulatory domains, and build long-term relationships at the C-suite and functional leadership levels, bringing deep insurance domain expertise to every pursuit. You will be a valued member of the Cognizant Moment (Business Development) team and work collaboratively with delivery, technology, and account teams, as well as senior client stakeholders across the insurance industry.
In this role, you will
- Serve as the primary domain authority on insurance products, processes, and regulations across Life & Annuities, P&C, Health & Group Benefits, Commercial & Specialty Lines, Reinsurance, and Distribution & Claims, and co-create tailored solutions spanning core system modernisation, distribution analytics, fraud detection, and regulatory compliance.
- Shape and close deals built on platforms such as Salesforce, Adobe, Genesys, and AWS Contact Center, ensuring solutions are designed around policyholder data privacy, suitability, claims-handling, and consent requirements.
- Conduct discovery workshops, As-Is assessments, and strategic roadmap sessions with senior client stakeholders, and deliver senior-level presentations that drive alignment and decisions.
- Act as a trusted advisor through the full client lifecycle — from initial outreach and solution scoping through delivery oversight and account expansion — and represent the firm at IRDAI forums, CII events, industry summits, and InsurTech conferences to strengthen brand visibility and generate qualified leads.
- Contribute to the development of insurance practice offerings, point-of-view papers, and thought leadership content, monitor regulatory developments to translate them into go-to-market opportunities, and mentor junior consultants to support practice growth.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Bangalore, Chennai, or Hyderabad. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 10-15+ years of experience in the insurance industry, with at least 4 years in a business development, pre-sales, or consulting capacity.
- Proven track record of independently winning and managing engagements of INR 3 Cr+ in the insurance sector, with experience working with or selling to life insurers, general insurers, standalone health insurers, or reinsurers.
- Comprehensive knowledge of the insurance value chain: product development, underwriting, policy administration, claims, reinsurance, and distribution.
- Familiarity with insurance compliance and regulatory requirements (KYC/AML, suitability/best-interest, GDPR/CCPA, IRDAI/NAIC/EIOPA-FCA) and how they shape CX & Digital Experience solution design.
- Bachelor's degree in Insurance, Actuarial Science, Finance, Business, or a related field, together with strong executive presence and excellent communication, storytelling, and presentation skills.
These will help you stand out
- MBA, FIII/AIII, or ACII designation.
- Hands-on understanding of CX & Digital Experience platforms including Salesforce (Financial Services Cloud / Insurance), Adobe Experience Cloud, Genesys / NICE / AWS Connect, and core insurance systems (Guidewire, Duck Creek, Majesco, FINEOS).
- Proven ability to build C-suite relationships and independently win and manage large-scale, complex insurance engagements.
- Knowledge of Agentic AI & Next-Gen AI Virtual Assistants, hyper-personalisation, unified omnichannel journeys, and consent-based engagement trends in insurance.
- Ability to track regulatory shifts across India (IRDAI), North America (NAIC, OSFI), and Europe/UK (EIOPA, FCA, PRA) and translate them into CX and Digital Experience requirements.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
