About the role
As a DC Facility Lead, you will make an impact by managing day-to-day data center facility operations, coordinating site execution activities, and ensuring reliable delivery of installation, maintenance, decommissioning, and smart-hands support services across supported locations. You will be a valued member of the Cloud Infrastructure and Security team, working collaboratively with engineering, operations, vendors, and facility partners.
In this role, you will
- Coordinate daily site work, work orders, access requirements, maintenance windows, and technician assignments.
- Perform and validate rack-and-stack, device installation, basic cabling, labeling, and connectivity tasks.
- Lead hardware decommissioning, including verification, removal, records updates, and approved handoffs.
- Deliver smart-hands support for remote engineering and operations teams under documented instructions.
- Monitor local facility and equipment conditions and route alerts to resolver teams.
- Maintain work logs, installation records, asset updates, completion evidence, and status reports.
- Coordinate with internal teams, carriers, OEMs, facility providers, logistics partners, and vendors.
- Enforce site safety, physical security, change governance, and quality standards.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Wayzata, MN. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 5+ years of experience supporting enterprise data center operations, facility management, or infrastructure deployment environments.
- Strong experience with rack-and-stack activities, hardware installation, basic cabling, and hardware decommissioning.
- Experience providing smart-hands support for server, network, storage, and infrastructure teams.
- Experience with monitoring, reporting, asset tracking, work order management, and operational documentation.
- Understanding of data center operational procedures, physical security controls, and change management processes.
- Ability to work across geographically distributed teams, customers, vendors, and delivery partners.
- Strong communication, documentation, analytical, troubleshooting, and stakeholder management skills.
- Familiarity with ITIL-based service delivery, incident management, and operational support models.
- Ability to lift up to 40lbs. of hardware as required.
These Will Help You Stand Out
- Experience supporting large-scale enterprise or colocation data center environments.
- Experience coordinating with vendors, carriers, OEMs, facility providers, logistics partners, and third-party support organizations.
- Knowledge of asset lifecycle management, inventory controls, and structured cabling standards.
- Experience supporting infrastructure refresh, migration, and deployment projects.
- Experience working in highly regulated or governance-driven data center environments.
- Experience managing operational risks, issues, dependencies, and escalations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out.
Salary and Other Compensation:
Applications will be accepted until October 5, 2026.
The annual salary for this position is between $79,000 - $90,000 USD depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
