Job Title: HP NonStop Infrastructure Engineer
Job Location: Remote, USA.
About the Role
We are seeking an experienced HP NonStop Infrastructure Engineer to provide L2/L3 infrastructure and production support for mission-critical HP NonStop (Tandem) environments. The role requires strong hands-on expertise with HP NonStop, Guardian OS/OSS, Pathway, TMF, SQL/MP or SQL/MX, EMS, MEASURE, and PTrace.
The ideal candidate will have experience supporting highly available 24x7 production environments, troubleshooting complex platform issues, performing system administration and upgrades, conducting root cause analysis, and automating operational activities.
Salary and Other Compensation:
The annual salary for this position is between $99,000 to $115,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
In this role, you will
Provide L2/L3 production and infrastructure support for HP NonStop (Tandem) systems operating in a 24x7 mission-critical environment.
Install, configure, administer, maintain, patch, and upgrade HP NonStop Guardian and OSS operating environments and associated system components.
Monitor system health, performance, capacity, and availability using tools such as EMS, MEASURE, and PTrace.
Troubleshoot and resolve complex infrastructure and production issues involving Pathway, TMF, Expand, SQL/MP, SQL/MX, Spooler, and batch-processing environments.
Perform detailed Root Cause Analysis (RCA) for production incidents and implement appropriate corrective and preventive measures.
Support the availability, fault tolerance, stability, and disaster resilience of HP NonStop platforms across multiple data centers.
Partner with application teams on performance tuning, resource optimization, capacity considerations, and platform-specific troubleshooting.
Plan and execute system changes, upgrades, patches, and deployments in accordance with established ITIL and CAB change-management processes.
Develop and maintain automation for recurring operational and administrative activities using TACL scripting, NetBatch, NSScheduler, and/or JAMS.
Participate in incident resolution, release activities, system upgrades, and project implementations in collaboration with network, database, infrastructure, and application development teams.
Maintain accurate technical documentation, including operational procedures, runbooks, configuration baselines, troubleshooting guides, and system documentation.
Serve as an HP NonStop Subject Matter Expert (SME) during critical production incidents and complex technical troubleshooting.
Participate in on-call support and assist with restoring services during high-priority production incidents.
Identify opportunities to improve operational stability, automation, system performance, and infrastructure support processes.
What you’ll need to succeed (required skills)
5+ years of hands-on experience with HP NonStop (Tandem) systems.
5+ years of experience with Guardian OS and/or OSS administration and support.
Strong hands-on knowledge of Pathway and TMF.
Strong experience with SQL/MP and/or SQL/MX.
Experience with HP NonStop monitoring and diagnostic tools, including EMS, MEASURE, and PTrace.
Experience troubleshooting Expand, Spooler, batch-processing, and related NonStop subsystems.
Experience supporting 24x7 production environments and handling critical production incidents.
Strong understanding of high availability, fault-tolerant infrastructure, capacity management, and disaster resilience.
Experience performing incident troubleshooting, problem management, and RCA.
Experience with automation or scripting using TACL, with exposure to NetBatch, NSScheduler, and/or JAMS.
Understanding of ITIL-based incident, problem, and change management, including CAB-controlled production changes.
Strong troubleshooting, analytical, documentation, and cross-functional collaboration skills.
Preferred Skills
Experience supporting large-scale, business-critical HP NonStop environments.
Experience supporting infrastructure distributed across multiple data centers.
Strong experience with production performance analysis and capacity optimization.
Ability to operate effectively during critical incidents and coordinate troubleshooting across multiple technical teams.
Experience creating automation to reduce repetitive administrative and operational activities.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a remote role in the USA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
