Job Title: HP NonStop Infrastructure Engineer
Job Location: Remote, USA.
About the Role
We are seeking an experienced HP NonStop Infrastructure Engineer to provide L2/L3 infrastructure and production support for mission-critical HP NonStop (Tandem) environments. The role requires strong hands-on expertise with HP NonStop, Guardian OS/OSS, Pathway, TMF, SQL/MP or SQL/MX, EMS, MEASURE, and PTrace.
The ideal candidate will have experience supporting highly available 24x7 production environments, troubleshooting complex platform issues, performing system administration and upgrades, conducting root cause analysis, and automating operational activities.
Salary and Other Compensation:
The annual salary for this position is between $99,000 to $115,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
In this role, you will
Provide L2/L3 production and infrastructure support for HP NonStop (Tandem) systems operating in a 24x7 mission-critical environment.
Install, configure, administer, maintain, patch, and upgrade HP NonStop Guardian and OSS operating environments and associated system components.
Monitor system health, performance, capacity, and availability using tools such as EMS, MEASURE, and PTrace.
Troubleshoot and resolve complex infrastructure and production issues involving Pathway, TMF, Expand, SQL/MP, SQL/MX, Spooler, and batch-processing environments.
Perform detailed Root Cause Analysis (RCA) for production incidents and implement appropriate corrective and preventive measures.
Support the availability, fault tolerance, stability, and disaster resilience of HP NonStop platforms across multiple data centers.
Partner with application teams on performance tuning, resource optimization, capacity considerations, and platform-specific troubleshooting.
Plan and execute system changes, upgrades, patches, and deployments in accordance with established ITIL and CAB change-management processes.
Develop and maintain automation for recurring operational and administrative activities using TACL scripting, NetBatch, NSScheduler, and/or JAMS.
Participate in incident resolution, release activities, system upgrades, and project implementations in collaboration with network, database, infrastructure, and application development teams.
Maintain accurate technical documentation, including operational procedures, runbooks, configuration baselines, troubleshooting guides, and system documentation.
Serve as an HP NonStop Subject Matter Expert (SME) during critical production incidents and complex technical troubleshooting.
Participate in on-call support and assist with restoring services during high-priority production incidents.
Identify opportunities to improve operational stability, automation, system performance, and infrastructure support processes.
What you’ll need to succeed (required skills)
5+ years of hands-on experience with HP NonStop (Tandem) systems.
5+ years of experience with Guardian OS and/or OSS administration and support.
Strong hands-on knowledge of Pathway and TMF.
Strong experience with SQL/MP and/or SQL/MX.
Experience with HP NonStop monitoring and diagnostic tools, including EMS, MEASURE, and PTrace.
Experience troubleshooting Expand, Spooler, batch-processing, and related NonStop subsystems.
Experience supporting 24x7 production environments and handling critical production incidents.
Strong understanding of high availability, fault-tolerant infrastructure, capacity management, and disaster resilience.
Experience performing incident troubleshooting, problem management, and RCA.
Experience with automation or scripting using TACL, with exposure to NetBatch, NSScheduler, and/or JAMS.
Understanding of ITIL-based incident, problem, and change management, including CAB-controlled production changes.
Strong troubleshooting, analytical, documentation, and cross-functional collaboration skills.
Preferred Skills
Experience supporting large-scale, business-critical HP NonStop environments.
Experience supporting infrastructure distributed across multiple data centers.
Strong experience with production performance analysis and capacity optimization.
Ability to operate effectively during critical incidents and coordinate troubleshooting across multiple technical teams.
Experience creating automation to reduce repetitive administrative and operational activities.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a remote role in the USA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
