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ServiceNow Solutioning & Presales Consultant

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Cognizant is looking for a highly skilled ServiceNow Solutioning & Presales Consultant to join our Spain team!

About the role

We are seeking confident, curious, and experienced ServiceNow Senior Solution Consultant who is an expert in a specific technology or product line and will support the team by providing direction and recommendations based on their knowledge and experience in the presales side.

You will work with sales, account, advisory, delivery and global specialist teams to qualify opportunities, lead discovery, design outcome-led solutions and translate them into winning proposals, demonstrations and executive presentations.

As a ServiceNow Solutioning & Presales Consultant

  • Own end-to-end solutioning for ServiceNow pursuits, from qualification and discovery through proposal, presentation and handover.

  • Lead client workshops in Spanish and English, understand business outcomes, and shape credible transformation roadmaps and solution options.

  • Design scalable, baseline-first ServiceNow solutions across relevant workflows, AI, integrations, data, operating model and implementation approach.

  • Create high-quality RFI/RFP responses, solution narratives, architectures, estimates, assumptions, risks, commercials inputs and transition plans.

  • Build and deliver tailored demos, value stories and executive presentations that clearly differentiate Cognizant.

  • Coordinate with sales, account teams, architects, SMEs, delivery and offshore deal shapers; ensure solution quality through review and governance.

  • Support short advisory or solution-validation engagements and convert trusted client relationships into follow-on opportunities.

  • Contribute reusable assets, standard solutions, case studies, estimation models and demo capability for the wider global team.

What’s in it for you

  • Restaurant tickets for every working day

  • Permanent contract — we’re investing in a long-term relationship

  • Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme

  • Referral bonus — bring great people in and get rewarded

  • Competitive salary and bonuses — let’s talk numbers on our first call

What you’ll bring

  • Strong experience in ServiceNow consulting, architecture, solutioning or presales, with evidence of shaping and winning complex opportunities.

  • Broad understanding of the ServiceNow platform and several workflows, ideally including at least 3-4 of ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps/IRM, WSD, App Engine or AI capabilities.

  • Ability to connect client needs to platform capabilities, define scope and architecture, identify dependencies, and produce defensible effort and delivery assumptions.

  • Confident workshop facilitation, storytelling and presentation skills with business, technical and executive stakeholders.

  • Commercial awareness, structured problem solving and the ability to manage multiple pursuits in a deadline-driven environment.

  • Hands-on familiarity with demos, proof-of-concepts, proposal tools and collaborative development of deal content.

  • Fluent Spanish and strong business English are required for collaboration across EMEA and global teams.

  • ServiceNow certifications such as CSA, CIS or CTA/CMA are advantageous, alongside relevant ITIL or architecture credentials.

WHY COGNIZANT? Work on high-impact ServiceNow opportunities for leading organizations, with global specialist support, continuous learning and certification pathways, and the chance to shape a growing EMEA presales capability.

This is a hybrid opportunity.

Primary location: Madrid/Barcelona


关于高知特 (Cognizant)
高知特(Cognizant)(纳斯达克代码:CTSH)作为一家AI Builder和相关技术服务提供商,致力于通过打造全栈AI解决方案,帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长,将企业独特的业务场景融入科技系统,赋能组织释放人才潜能,推动切实成果,并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情,敬请访问 cognizant.ai 或关注@cognizant。

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