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ServiceNow Solutioning & Presales Consultant

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Cognizant is looking for a highly skilled ServiceNow Solutioning & Presales Consultant to join our Spain team!

About the role

We are seeking confident, curious, and experienced ServiceNow Senior Solution Consultant who is an expert in a specific technology or product line and will support the team by providing direction and recommendations based on their knowledge and experience in the presales side.

You will work with sales, account, advisory, delivery and global specialist teams to qualify opportunities, lead discovery, design outcome-led solutions and translate them into winning proposals, demonstrations and executive presentations.

As a ServiceNow Solutioning & Presales Consultant

  • Own end-to-end solutioning for ServiceNow pursuits, from qualification and discovery through proposal, presentation and handover.

  • Lead client workshops in Spanish and English, understand business outcomes, and shape credible transformation roadmaps and solution options.

  • Design scalable, baseline-first ServiceNow solutions across relevant workflows, AI, integrations, data, operating model and implementation approach.

  • Create high-quality RFI/RFP responses, solution narratives, architectures, estimates, assumptions, risks, commercials inputs and transition plans.

  • Build and deliver tailored demos, value stories and executive presentations that clearly differentiate Cognizant.

  • Coordinate with sales, account teams, architects, SMEs, delivery and offshore deal shapers; ensure solution quality through review and governance.

  • Support short advisory or solution-validation engagements and convert trusted client relationships into follow-on opportunities.

  • Contribute reusable assets, standard solutions, case studies, estimation models and demo capability for the wider global team.

What’s in it for you

  • Restaurant tickets for every working day

  • Permanent contract — we’re investing in a long-term relationship

  • Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme

  • Referral bonus — bring great people in and get rewarded

  • Competitive salary and bonuses — let’s talk numbers on our first call

What you’ll bring

  • Strong experience in ServiceNow consulting, architecture, solutioning or presales, with evidence of shaping and winning complex opportunities.

  • Broad understanding of the ServiceNow platform and several workflows, ideally including at least 3-4 of ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps/IRM, WSD, App Engine or AI capabilities.

  • Ability to connect client needs to platform capabilities, define scope and architecture, identify dependencies, and produce defensible effort and delivery assumptions.

  • Confident workshop facilitation, storytelling and presentation skills with business, technical and executive stakeholders.

  • Commercial awareness, structured problem solving and the ability to manage multiple pursuits in a deadline-driven environment.

  • Hands-on familiarity with demos, proof-of-concepts, proposal tools and collaborative development of deal content.

  • Fluent Spanish and strong business English are required for collaboration across EMEA and global teams.

  • ServiceNow certifications such as CSA, CIS or CTA/CMA are advantageous, alongside relevant ITIL or architecture credentials.

WHY COGNIZANT? Work on high-impact ServiceNow opportunities for leading organizations, with global specialist support, continuous learning and certification pathways, and the chance to shape a growing EMEA presales capability.

This is a hybrid opportunity.

Primary location: Madrid/Barcelona

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.
Beata Ogorzala Senior Event Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
Lucas Hoffman Consultant

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