Job Summary
The COE Lead is a senior, multi-dimensional leader responsible for building and scaling the organization's Center of Excellence for Artificial Intelligence and Operations. This individual is equally comfortable architecting AI-driven solutions, coaching and developing teams, and streamlining operational delivery. They are a credible thought leader who earns trust by doing — not just directing — and who sets the standard for technical and professional excellence across the organization.
Responsibilities
AI Strategy & Innovation
• Define and own the AI vision and roadmap for the COE, aligning it with organizational priorities and emerging market trends.
• Lead the evaluation, adoption, and scaling of AI/ML frameworks, LLMs, and automation tools across practice areas.
• Drive proof-of-concept and pilot projects, personally contributing to architecture and design where needed.
• Stay at the forefront of AI advancements and translate them into actionable, business-relevant initiatives.
Thought Leadership
• Act as the internal and external face of AI and operational innovation — publishing insights, presenting at forums, and representing the organization in industry conversations.
• Establish and promote best practices, frameworks, and standards that elevate the quality of delivery across teams.
• Mentor senior practitioners and serve as a go-to resource for complex, ambiguous challenges.
• Lead by example: remain hands-on, engaged, and visible — credibility comes from practice, not position.
People Leadership
• Build, develop, and retain a high-performing team of AI practitioners, engineers, and operations professionals.
• Foster a culture of psychological safety, continuous learning, and ownership within the COE.
• Conduct regular performance conversations, provide structured coaching, and create clear growth pathways for team members.
• Champion diversity, inclusion, and equitable practices in hiring, development, and team dynamics.
Operations & Delivery
• Oversee COE operations including resource allocation, capacity planning, delivery governance, and quality assurance.
• Define KPIs and OKRs for the COE and ensure consistent reporting to senior stakeholders.
• Identify and eliminate delivery bottlenecks, institutionalizing processes that scale effectively.
• Collaborate with business units, clients, and cross-functional leaders to ensure COE outcomes are impactful and measurable.
Stakeholder Management
• Engage with C-suite and senior client stakeholders to co-develop AI and transformation strategies.
• Translate complex technical concepts into clear, compelling narratives for non-technical audiences.
• Build and sustain trusted relationships across the business that enable the COE to operate with influence and authority.
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
