Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking a Data Center Technician, Level 1 support for a full-time opportunity working out of our client office in Sparks, NV.
About Cognizant’s CIS Practice:
Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
In this role, you will:
Data Center Operation
Perform rack & stack of servers, network devices, and storage equipment
Handle cabling (fiber & copper) including labeling and cable management
Support installation, relocation, and decommissioning of hardware
Hardware & Inventory Management
Receive and verify hardware shipments against purchase orders / delivery notes
Perform physical inspection of equipment for damages upon arrival
Maintain accurate inventory records (asset tagging, tracking, updates)
Manage spares inventory and ensure availability of critical components
Coordinate hardware returns (RMA), dispatch, and logistics tracking
Ensure proper storage, labeling, and documentation of all assets
Incident & Request Handling
Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)
Perform basic troubleshooting (L1 triage) for Server hardware issues, Network connectivity (Layer 1 checks) and escalate issues to L2/L3 teams with proper logs and updates
Remote Hands Support
Act as hands & eyes support for remote engineers
Execute tasks such as Cable reseating, Power cycling devices, Console access setup and basic hardware replacement (as guided)
Monitoring & Reporting
Monitor alerts from DC tools / dashboards
Update tickets with accurate troubleshooting steps and status
Maintain documentation, asset inventory, and audit records
Compliance & Safety
Follow data center security and access protocols
Adhere to ESD, safety, and PPE standards
Ensure readiness for audits and compliance checks
What you’ll need to succeed (required skills)
Basic understanding of Networking fundamentals (IP, switching, patching), server hardware components, fiber & Ethernet cabling
Familiarity with Ticketing tools (ServiceNow or similar), basic console tools (SSH, Putty)
Strong coordination and communication skills
Ability to manage physical inventory and logistics tasks
Comfortable working in a rotational shift environment.
Attention to detail and documentation accuracy
Compensation: We are offering between $63,000 – $73,000. Applications will be accepted until May 22, 2026.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。