Senior ServiceNow Solution Architect (Remote - USA)
Location: Remote
Employment Type: Full-Time
Job ID: 00070745111
About the role
As a Senior ServiceNow Solution Architect, you will make an impact by leading the design, governance, and delivery of enterprise-scale ServiceNow solutions that drive digital transformation across global organizations. You will be a valued member of our Enterprise Service Management team, collaborating with business leaders, enterprise architects, clients, and delivery teams to modernize platforms, improve operational efficiency, and deliver innovative solutions on the ServiceNow ecosystem. Based on the Cognizant global posting template, this section highlights the role's primary impact and top contributions.
In this role, you will:
- Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
- Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
- Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
- Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
- Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
- Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
- Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants anywhere in the United States. Regardless of your working arrangement, we are committed to supporting a healthy work-life balance through our wellbeing programs and collaborative work culture. Based on the remote-role guidance in the global posting template.
What you need to have to be considered
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 20+ years of overall IT experience with a strong background in enterprise technology consulting and architecture.
- 10+ years of hands-on ServiceNow architecture and implementation experience.
- Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.
- Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
- Strong executive communication, stakeholder management, consulting, and leadership skills.
- Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.
These will help you stand out
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- Multiple ServiceNow Certified Implementation Specialist (CIS) certifications.
- ITIL v4 Foundation or ITIL Managing Professional certification.
- TOGAF, PMP, SAFe, or other enterprise architecture credentials.
- Experience with AWS, Azure, enterprise integration frameworks, AI-enabled automation, and digital transformation programs.
Technical expertise
- ServiceNow ITSM, ITOM, ITAM, CSM, FSM, HRSD, and SPM
- CMDB, CSDM, Discovery, Service Mapping, and Event Management
- IntegrationHub, REST APIs, SOAP APIs, JSON, and XML
- JavaScript, workflow automation, and AI-powered platform solutions
- Cloud platforms, security frameworks, and enterprise integrations
Salary and Other Compensation:
Applicants will be accepted till 10/29/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $140,000 - $160,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
