Job Summary
This hybrid night shift role focuses on managing accounts receivable and the end to end order to cash cycle for a global organization. The specialist will handle dispute management collections and cash application while ensuring accurate financial records and strong customer relationships. The role supports business growth through timely cash inflows and reduction of outstanding receivables directly contributing to financial stability and operational efficiency.
Responsibilities
Manage end to end accounts receivable activities to ensure timely collection accurate posting and clear reconciliation of customer accounts in alignment with organizational policies and controls.Handle order to cash processes with attention to order validation invoice accuracy and systematic follow up driving consistent cash flow and supporting forecast reliability.Perform dispute management by analyzing customer issues documenting root causes and coordinating resolutions that reduce recurring disputes and enhance client satisfaction.Monitor aging reports and key receivable metrics to identify collection risks prioritize follow ups and support reduction of overdue items in the portfolio.Execute daily cash application tasks including matching payments resolving unapplied cash and updating account balances to maintain clean and reliable ledgers.Collaborate with internal finance and order management teams to resolve billing discrepancies pricing concerns and contractual questions that impact receivables.Prepare periodic reports on collections performance dispute trends and outstanding balances to support management decisions and continuous improvement initiatives.Apply domain expertise in order to cash and accounts receivable to suggest process enhancements that reduce cycle time and improve customer payment behavior.Maintain strict compliance with company policies and regulatory requirements while working in a hybrid model with night shift coverage to support global stakeholders.Use enterprise finance systems to record transactions track dispute status and ensure data accuracy for audits and financial closing activities.Support month end and quarter end activities by validating open items clearing pending disputes and providing required reports to ensure smooth closing.Engage with customers in a professional manner to clarify account status negotiate realistic payment plans and strengthen long term business relationships.Contribute to the company purpose by securing predictable cash inflow supporting investment capacity and enabling sustainable value creation for clients and communities.
Qualifications
Possess three to six years of focused experience in accounts receivable operations with consistent exposure to dispute resolution and collections in a structured corporate environment.Demonstrate strong practical knowledge of finance order to cash processes including order validation invoicing cash application and reconciliation of customer accounts.Show proven experience in dispute management using systematic investigation clear documentation and follow through to closure for complex customer queries.Bring solid domain expertise in ordertoCash accountsRec with the ability to interpret contractual terms and translate them into accurate billing and collection activities.Exhibit proficiency in commonly used enterprise finance systems and spreadsheets to manage large volumes of transactions and generate meaningful receivable reports.Display effective written and verbal communication skills suitable for night shift interaction with global customers and internal stakeholders in a hybrid work setup.Apply analytical thinking and problem solving capabilities to interpret aging data identify bottlenecks and propose actionable improvements to receivable processes.
Certifications Required
Certification in accounts receivable or finance operations such as Certified Accounts Receivable Specialist or equivalent.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
