The Company
Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
Role Overview
The Business Analyst will be responsible for analyzing business needs, gathering and clarifying requirements, preparing functional documentation, supporting delivery teams, and ensuring that solutions are clearly defined, validated, and aligned with business objectives.
This role requires someone proactive, structured, and comfortable working across different business and technology domains. The successful candidate will work closely with Product Owners, Product Managers, Project Managers, Software Developers, QA Engineers, Architects, business stakeholders, and external partners.
The ideal candidate should be able to work independently, manage ambiguity, ask the right questions, identify gaps, and ensure delivery teams have the clarity required to build and validate solutions effectively.
Key Responsibilities
Gather, analyze, and document business, functional, and non-functional requirements.
Work with stakeholders to understand business objectives, problems, opportunities, and expected outcomes.
Translate business needs into clear requirements, user stories, acceptance criteria, business rules, and functional specifications.
Document current-state and future-state processes where required.
Identify gaps, assumptions, risks, dependencies, and edge cases.
Challenge unclear or incomplete requirements and drive clarification with the relevant stakeholders.
Support backlog refinement, sprint planning, and delivery activities by ensuring requirements are ready for development.
Work closely with developers, QA engineers, architects, and product teams to clarify requirements throughout the delivery lifecycle.
Support testing and validation by defining test scenarios, expected outcomes, and acceptance criteria.
Assist with UAT preparation, business validation, and production issue analysis where required.
Facilitate requirement workshops, clarification sessions, and stakeholder discussions.
Track open questions, actions, decisions, risks, and dependencies until closure.
Maintain clear and structured documentation using tools such as Jira, Confluence, Miro, Visio, Lucidchart, or similar.
Required Skills and Experience
Proven experience as a Business Analyst, Functional Analyst, Product Analyst, or similar role.
Strong experience in requirements gathering, functional analysis, and business process documentation.
Ability to write clear user stories, acceptance criteria, functional specifications, and business rules.
Good understanding of SAFe/Agile/Scrum delivery methodologies.
Experience working with Product Owners, Product Managers, Developers, QA Engineers, Architects, and business stakeholders.
Strong analytical, problem-solving, and communication skills.
Ability to work independently and proactively with minimal supervision.
Strong documentation and stakeholder management skills.
Ability to manage ambiguity and turn unclear business needs into structured, actionable requirements.
Highly Desirable
Experience in airline, aviation, digital products, e-commerce, operations, or enterprise IT environments.
Understanding of APIs, system integrations, data flows, and digital platforms.
Knowledge of UML, BPMN, process flows, sequence diagrams, or data mapping.
Experience supporting UAT, functional testing, and production incident analysis.
Experience working in large, complex organizations with multiple stakeholders.
Agile certification, Scrum Master experience, or product-related certification is a plus.
Key Behaviors
Proactive and ownership-driven.
Structured, organized, and detail-oriented.
Comfortable working with ambiguity.
Able to challenge unclear requirements professionally.
Strong communicator with both business and technical teams.
Reliable in following up on open points and dependencies.
Focused on delivery quality, business value, and stakeholder alignment.
コグニザントのコミュニティ：
私たちは、互いを尊重し支え合う優秀な人材の集まりです。社員一人ひとりが成長し、力を発揮できるよう、エネルギッシュで協力的かつインクルーシブな職場環境を大切にしています。
- コグニザントは、世界中に30万人以上のアソシエイトを擁するグローバルコミュニティです。
- 私たちは、より良い方法を夢見るだけでなく、それを実現します。
- 人、クライアント、企業、地域社会、そして環境に対して、常に「正しいこと」を行うことで責任を果たします。
- あなたにとって最適なキャリアパスを築くことができる、革新的な環境を提供します。
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
コグニザントは機会均等を重視する雇用主です。応募者および候補者は、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、または連邦、州、地方の法律で保護されているその他の特性に基づいて差別されることはありません。
免責事項：
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現住所または政府発行の身分証明書の提示が必要となる場合があります。