The Company
Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
Role Overview
The Business Analyst will be responsible for analyzing business needs, gathering and clarifying requirements, preparing functional documentation, supporting delivery teams, and ensuring that solutions are clearly defined, validated, and aligned with business objectives.
This role requires someone proactive, structured, and comfortable working across different business and technology domains. The successful candidate will work closely with Product Owners, Product Managers, Project Managers, Software Developers, QA Engineers, Architects, business stakeholders, and external partners.
The ideal candidate should be able to work independently, manage ambiguity, ask the right questions, identify gaps, and ensure delivery teams have the clarity required to build and validate solutions effectively.
Key Responsibilities
Gather, analyze, and document business, functional, and non-functional requirements.
Work with stakeholders to understand business objectives, problems, opportunities, and expected outcomes.
Translate business needs into clear requirements, user stories, acceptance criteria, business rules, and functional specifications.
Document current-state and future-state processes where required.
Identify gaps, assumptions, risks, dependencies, and edge cases.
Challenge unclear or incomplete requirements and drive clarification with the relevant stakeholders.
Support backlog refinement, sprint planning, and delivery activities by ensuring requirements are ready for development.
Work closely with developers, QA engineers, architects, and product teams to clarify requirements throughout the delivery lifecycle.
Support testing and validation by defining test scenarios, expected outcomes, and acceptance criteria.
Assist with UAT preparation, business validation, and production issue analysis where required.
Facilitate requirement workshops, clarification sessions, and stakeholder discussions.
Track open questions, actions, decisions, risks, and dependencies until closure.
Maintain clear and structured documentation using tools such as Jira, Confluence, Miro, Visio, Lucidchart, or similar.
Required Skills and Experience
Proven experience as a Business Analyst, Functional Analyst, Product Analyst, or similar role.
Strong experience in requirements gathering, functional analysis, and business process documentation.
Ability to write clear user stories, acceptance criteria, functional specifications, and business rules.
Good understanding of SAFe/Agile/Scrum delivery methodologies.
Experience working with Product Owners, Product Managers, Developers, QA Engineers, Architects, and business stakeholders.
Strong analytical, problem-solving, and communication skills.
Ability to work independently and proactively with minimal supervision.
Strong documentation and stakeholder management skills.
Ability to manage ambiguity and turn unclear business needs into structured, actionable requirements.
Highly Desirable
Experience in airline, aviation, digital products, e-commerce, operations, or enterprise IT environments.
Understanding of APIs, system integrations, data flows, and digital platforms.
Knowledge of UML, BPMN, process flows, sequence diagrams, or data mapping.
Experience supporting UAT, functional testing, and production incident analysis.
Experience working in large, complex organizations with multiple stakeholders.
Agile certification, Scrum Master experience, or product-related certification is a plus.
Key Behaviors
Proactive and ownership-driven.
Structured, organized, and detail-oriented.
Comfortable working with ambiguity.
Able to challenge unclear requirements professionally.
Strong communicator with both business and technical teams.
Reliable in following up on open points and dependencies.
Focused on delivery quality, business value, and stakeholder alignment.
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant (NASDAQ : CTSH) est un concepteur d’IA et un fournisseur de services technologiques. Avec notre gamme de solutions IA full-stack, nous accompagnons nos clients au carrefour de l’investissement dans l’IA et de la valeur ajoutée. Notre grande expertise sectorielle, des processus et de l’ingénierie nous permet de convertir le contexte propre à chaque entreprise en systèmes technologiques amplificateurs du potentiel humain, générateurs de résultats tangibles et garants de l’avantage des acteurs internationaux dans un monde en constante évolution. Découvrez notre méthode sur www.cognizant.com ou suivez @cognizant.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.