Healthcare Payer Customer Relationship Manager (CRM) is a senior client leadership role responsible for owning, growing, and strengthening strategic Healthcare Payer client relationships in the Des Moines, IA area. The role serves as the primary executive interface for assigned accounts and is accountable for client satisfaction, revenue growth, pipeline development, and long‑term account profitability.
This leader partners closely with service lines, delivery leadership, and executive stakeholders to co‑create solutions, drive technology‑led transformation, and ensure Cognizant remains a trusted strategic partner to the client.
The qualified candidate must live withing a daily commutable distance to the client location in the Des Moines, IA. area, or must be willing to relocate to the Des Moines, IA. area.
Key Responsibilities
- Act as the primary relationship owner for assigned Healthcare Payer accounts, building deep, trusted partnerships with client stakeholders
- Develop a strong understanding of the client’s business environment, priorities, and challenges, and translate them into actionable opportunities
- Co‑create solutions with service lines and delivery teams to address client needs and drive measurable business outcomes
- Own and drive pipeline development, including renewals, extensions, and net‑new opportunities, ensuring sustained and profitable account growth
- Lead RFPs, proactive bids, and strategic pursuits, coordinating across internal teams to deliver differentiated proposals
- Serve as the day‑to‑day executive point of contact for the client, ensuring high satisfaction and operational excellence
- Track and interpret healthcare industry trends, regulatory changes, and market dynamics to proactively advise clients
- Maintain accountability for account financials, including revenue, margin, and long‑term growth plans
- Partner with internal leadership to ensure seamless delivery governance, risk management, and escalation handling
Mandatory Qualifications & Experience
- 12+ years of experience in a client‑facing role within an IT Services or IT Consulting organization
- Demonstrated experience leading technology transformation initiatives in the IT services ecosystem
- Proven ownership of client P\&L with account sizes of $30M+
- Strong ability to build and sustain CXO and VP‑level client relationships
- Experience operating in complex, matrixed environments with global delivery models
Preferred Qualifications
- Open to any Industry Domain, Healthcare understanding is a plus but not mandatory
- Demonstrated success in new business development, including large, complex deal pursuits
- Ability to manage multiple concurrent priorities in a fast‑paced, dynamic environment
- Strong analytical, problem‑solving, and strategic thinking capabilities
- Proven ability to communicate effectively with technical and non‑technical audiences across diverse corporate environments
Leadership & Behavioral Attributes
- Executive presence with the ability to influence senior stakeholders
- Consultative mindset with a focus on value creation and long‑term partnerships
- High ownership, accountability, and attention to detail
- Strong collaboration and cross‑functional leadership skills
- Results‑oriented with a growth and client‑first mindset
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
