AI Customer Engineer - Senior Director
About the role
As a Senior AI Customer Engineer, you will make an impact by shaping and delivering innovative AI-driven solutions that help clients unlock business value. You will partner with sales, engineering, and industry experts to translate client challenges into scalable AI solutions, driving both technical design and commercial success.
You will be a valued member of the AI Sales Engineering team and work collaboratively with account teams, offering specialists, and client stakeholders to bring cutting-edge GenAI/AI use cases to life.
In this role, you will:
• Partner with business, industry, and offering teams to build the technology stack and solution approach for AI-led offerings
• Lead client discovery and ideation sessions, translating ambiguous business challenges into solution hypotheses and conceptual architectures
• Define end-to-end solution options, including architecture, data/ML needs, integration patterns, and partner components
• Develop client-ready proposals, solution narratives, and demos, and lead technical discussions to advance deal progression
• Lead and mentor a team of Sales Engineers, building capability and driving pursuit excellence across opportunities
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.
What you need to have to be considered
• Experience in AI/ML, GenAI, or solution architecture, with hands-on exposure to LLMs and enterprise AI solutions
• Proven ability to shape and close complex technical deals, including proposals, SoWs, and solution design
• Experience leading client workshops, ideation sessions, and technical presentations
• Strong understanding of data, ML pipelines, integration architectures, and cloud ecosystems
• Demonstrated ability to collaborate across sales, engineering, and delivery teams and influence stakeholders
These will help you stand out
• Experience building AI prototypes, MVPs, or POCs during sales cycles
• Exposure to hyperscalers, partner ecosystems, and co-sell models
• Track record of leading cross-functional pursuits and deal orchestration
• Strong storytelling skills with the ability to translate complex technical concepts into business outcomes
• Experience leading or mentoring teams in a sales engineering or technical consulting environment
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
The annual salary for this position is between $200,000-$2600,000 depending on experience and other qualifications of the successful candidate.
Benefits
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to apply
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
