Job Summary
Contribute as a systems engineer specializing in desktop and device management by implementing and supporting endpoint solutions using SCCM Intune Windows and MDT imaging within a hybrid work model and rotational shifts while focusing on secure efficient and reliable user experiences that align with enterprise standards and positively influence productivity across the organization
Responsibilities
- Manage enterprise desktop environments using SCCM to ensure timely deployment of applications operating system updates and security patches that maintain a stable and secure experience for all users across the organization
- Configure and optimize SCCM collections task sequences and client settings to improve deployment success rates and reduce incidents that disrupt daily business operations
- Monitor SCCM infrastructure health and endpoint compliance through detailed reporting and remediation actions that support organizational standards for security and performance
- Administer Intune device management policies for Windows endpoints to enforce configuration baselines and protect data while enabling flexible work experiences for hybrid teams
- Create and maintain Intune profiles and compliance policies that align with company security requirements while providing predictable device behavior for users in rotational shifts
- Collaborate with cross functional teams to analyze endpoint requirements and design standardized configurations that help reduce support efforts and improve user satisfaction
- Develop and maintain Windows operating system images using MDT to streamline provisioning processes and provide consistent device setups for new hires and hardware refresh cycles
- Execute OS imaging and deployment tasks with MDT and related tools to ensure that devices are ready for use with minimal downtime and adherence to company configuration standards
- Troubleshoot endpoint issues related to SCCM Intune Windows and MDT imaging by performing systematic root cause analysis and implementing corrective actions that reduce recurring problems
- Document technical procedures deployment workflows and troubleshooting steps in clear and accessible formats so that support teams can resolve future issues faster and more accurately
- Support security and compliance initiatives by applying configuration hardening through SCCM and Intune policies that help protect company information and societal trust in the enterprise
- Coordinate with service desk personnel to review incident trends and provide targeted endpoint solutions that improve stability for users working in hybrid arrangements and rotational shifts
- Contribute to continuous improvement initiatives by evaluating new endpoint management features and proposing enhancements that align with company goals and deliver more reliable technology experiences for colleagues and customers
Qualifications
- Demonstrate practical experience with SCCM based desktop management including application deployment patch management and client health monitoring gained over one to three years in a systems engineering or similar role
- Show hands on expertise with Intune device management for Windows endpoints including configuration profiles compliance policies and enrollment methods that support secure hybrid work environments
- Possess solid knowledge of Windows operating system configuration troubleshooting and performance tuning with the ability to apply best practices that improve reliability and user productivity
- Apply experience in OS imaging using MDT and related deployment tools to create maintain and update standardized images that support consistent device provisioning across the organization
- Exhibit familiarity with hybrid work and rotational shift support requirements including remote connectivity considerations and endpoint readiness to ensure smooth operations for diverse teams
- Demonstrate strong analytical and problem solving abilities with a focus on resolving endpoint issues efficiently and communicating solutions clearly to technical and nontechnical stakeholders
- Display awareness of security and compliance principles in endpoint management including patching configuration baselines and policy enforcement that contribute to the company mission of protecting data and serving society responsibly
Certifications Required
Microsoft Certified Endpoint Administrator or equivalent certification focused on SCCM Intune and Windows endpoint management
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
