What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an ambitious spirit who want to make a difference in this world.
Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions, and business results.
Be one of our change-makers and join the success story: we are looking for a
Job Title: Client Relationship Manager – P&R sector (d/f/m)
Location: Germany (Düsseldorf/Stuttgart/Munich)
Key Responsibilities:
· Market Leadership – Executes account’s strategy for long-term profitable growth and positions Cognizant as a thought partner and business leader within the client
o Developed experience working in one or more of the following industries: Manufacturing, Automotive, Retail/Consumer Goods, Transportation/Logistics and/or Energy & Utilities industry.
o Deeply understands the client’s Business and Digital strategies especially where applicable to their portfolio
o Builds an Account Plan to be reviewed and incorporated into the broader market plan for above industry
o Executes and manages the account plan through establishing key relationships with business, IT and procurement leads within their portfolio
o Identifies new clients, also qualifies add-on opportunities to existing engagements
· Relationship Management - Cultivates long-term client relationships and aims to broaden Cognizant’s relationship footprint with key clients within the account.
o Invests time in creating client advocates for Cognizant by going above and beyond in relationship development
o Participates in reviews and provides educated and relevant perspectives on key client relationships
· Business Development - Creates opportunities and involves the right teams to position Cognizant credentials, assets and value to the client and qualifies, prioritises and assigns opportunities to deliver the highest percentage of wins.
o Responds to and delivers on client requests in an effective and timely manner
o Identifies opportunities, makes proactive proposals to the client in line with the account strategy
o Drives responses to RFPs, taking end to end ownership ensuring the response is compliant with the client and Cognizant’s processes
o Engages the relevant teams for solutions and works collaboratively with all of account’s internal and external partners to deliver success
· Account Operations - Delivers against the account strategy and goals at the account level; leads and manages the portfolio to ensure attainment of Client’s and Cognizant’s objectives.
o Forecasts and meets or exceeds quarterly and annual revenue & margin targets
o Enhances profitability and actively drives portfolio’s overall financial performance
Required Experience:
· Client and industry knowledge:
o Proficiency in one of the following industries: Manufacturing, Automotive, Retail/Consumer Goods and/or Energy & Utilities industry.
o Solid Business development experience – both hunting and farming, however the requirement is mainly for hunting new business with existing customers
· Excellent communication skills
o Reliable and dependable with clear, concise spoken and written communication skills
o Ability to work in a global team
· Results driven
o Ambitious and hungry to demonstrate and prove leadership credentials
o Self-starter and adaptable- can work independently or within a team structure
· Building relationships and strengthening partnerships by focusing on exceptional client experience
o Natural ability to build customer rapport and create client advocates for Cognizant
o Customer orientated with ability to keep on top of all progress and potential risks across the portfolio and client landscape
o Ability to balance risk and growth to deliver innovative engagements for clients
1. Preferred Experience
· Concepts of financial, marketing and business strategy
o Good understanding of P&L Management including revenue and margin forecasting and deal commercials
· Business acumen
o Working knowledge across AI, Business Consulting, Application, Infrastructure and BPO services, and the opportunity for Digital Business
o Deep knowledge in at least one Products and Resources domain area
o Excellent bid management skills
Exposure to and understanding of multiple delivery and commercial constructs
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
