About the role
As a Senior Facets Product Specialist, you will make an impact by configuring, optimizing, and supporting Facets-based solutions that enable efficient, compliant, and member-centric payer operations. You will be a valued member of the healthcare technology team and work collaboratively with business stakeholders, product owners, analysts, quality assurance teams, data teams, and cross-functional healthcare operations partners.
In this role, you will:
Configure and enhance Facets modules supporting claims processing, benefits administration, provider management, enrollment, and membership functions.
Partner with business stakeholders to translate complex payer requirements into scalable technical solutions and detailed system specifications.
Analyze payer operations and claims processes to identify opportunities for automation, optimization, and improved operational efficiency.
Troubleshoot production issues, perform root cause analysis, and implement sustainable solutions that minimize business disruption.
Develop, test, and maintain Facets workflows, configurations, and integrations to ensure data integrity, performance, and regulatory compliance.
Collaborate with QA teams to define and execute testing strategies that ensure high-quality solution delivery.
Optimize Facets performance by analyzing transaction volumes, system behavior, and integration points.
Create and maintain technical documentation, configuration guides, and operational procedures.
Support Agile delivery activities including requirements refinement, sprint planning, releases, and production deployments.
Mentor team members on Facets best practices, payer processes, and technical solution design.
work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations..
What you need to have to be considered
Strong hands-on experience configuring and supporting Facets across claims, membership, billing, provider, and enrollment functions.
Deep understanding of healthcare payer operations, including claims adjudication, benefits administration, provider management, and regulatory compliance.
Experience gathering requirements and translating business needs into functional and technical Facets solutions.
Proven ability to troubleshoot complex production issues and perform root cause analysis in enterprise healthcare environments.
Experience with Facets integrations, data flows, and interoperability between upstream and downstream systems.
Strong analytical, problem-solving, and stakeholder management skills.
Excellent verbal and written communication skills with the ability to create clear technical documentation.
Experience working within Agile or hybrid delivery environments.
These will help you stand out
Experience supporting large-scale healthcare payer transformation initiatives.
Knowledge of healthcare data analytics, reporting, and operational performance measurement.
Familiarity with healthcare regulatory requirements and industry standards.
Experience mentoring developers, analysts, or configuration teams.
Exposure to healthcare platform modernization, automation, and process improvement initiatives.
AHIP certification or other healthcare payer industry certifications.
Completion of Facets product training or advanced Facets certifications.
Applicants will be accepted till 09/30/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $72K - $80K depending on experience and other qualifications of the successful candidate
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
