Schedule: Work Saturday–Sunday from 9:30 AM to 6 PM, Monday–Wednesday from 8 AM to 4:30 PM, with Thursday and Friday off
Work Model: Onsite
About the role
As a Patient Advocate you will make an impact by assisting patients to navigate the healthcare system. You will be a valued member of the Cognizant team and work collaboratively with patients, stakeholders and other teams.
In this role, you will:
Assist patients' complete forms, applications, and all Medicaid related paperwork.
Collect and review patient information to determine patient’s eligibility.
Prepare documents, review for accuracy and completeness.
Provide technical assistance on agency issues, services, and programs.
Maintain and/or create files or record keeping systems. Sort, label files, and retrieve documents or other materials.
Interact with patients at the site to provide real-time service support, address patient concerns.
Develop and retain professional relationships with hospital staff.
Handle caseload, retrieve, sustain, and communicate all designated reports.
Maintain confidentiality and adhere to EMTALA and HIPAA guidelines.
Other duties as assigned.
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in city, state.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
1+ year of work experience in health care, medical insurance, hospital, or clinic
High School or GED required; associate degree or equivalent from 2-year college a plus.
Bilingual Spanish required.
Comfortable working in a fast-paced diverse environment
Ability to work both independently and collaboratively within a team environment.
Excellent communication skills to interact with patients and hospital staff.
Ability to travel locally to other work sites.
Proficient in Microsoft Office (Word, Excel pivot tables, Project, and PowerPoint)
Familiarity with medical terminology and healthcare processes.
Ability to work weekends after training is complete/depends on individual learning process. The right candidate will have to work Saturday and Sunday from 9:30am to 6pm and Mon-Wed 8am-4:30pm off Thursday and Friday
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
The annual salary for this position is between $23.00 - $25.00/hr depending on the experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
