Job Summary
The SME-Social Media Monitoring role involves leveraging technical skills in MS Powerpoint MS Word and MS Excel to effectively monitor and analyze social media trends within the Hi-Tech domain. The candidate will work in a hybrid model with rotational shifts contributing to impactful insights that drive business strategies and enhance company reputation.
Responsibilities
- Monitor social media platforms to identify trends and insights relevant to the Hi-Tech industry
- Analyze social media data using MS Excel to generate reports that inform strategic decisions
- Collaborate with cross-functional teams to align social media monitoring efforts with business objectives
- Utilize MS Powerpoint to create compelling presentations that communicate social media findings to stakeholders
- Develop and implement strategies to enhance social media presence and engagement within the Hi-Tech sector
- Provide timely and accurate social media reports to management to support decision-making processes
- Ensure compliance with company policies and industry regulations in all social media activities
- Conduct regular audits of social media channels to ensure optimal performance and alignment with company goals
- Engage with online communities to foster positive relationships and enhance brand reputation
- Stay updated with the latest social media tools and technologies to improve monitoring capabilities
- Support marketing campaigns by providing insights derived from social media analysis
- Assist in the development of social media content strategies that resonate with target audiences
- Work collaboratively in a hybrid model adapting to rotational shifts to meet business needs
Qualifications
- Demonstrate proficiency in MS Powerpoint MS Word and MS Excel to effectively perform job duties
- Possess strong analytical skills to interpret social media data and derive actionable insights
- Exhibit excellent communication skills in English to engage with stakeholders and online communities
- Have a solid understanding of the Hi-Tech domain to provide relevant social media insights
- Show adaptability to work in a hybrid model and rotational shifts to support business operations
- Display attention to detail in monitoring social media channels and generating accurate reports
- Maintain a proactive approach to staying informed about industry trends and social media advancements.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
