Client Partner – Energy & Utilities
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Overview
Client Leaders/Partners play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health and prospects of account relationships. The Client Partner is the end-to-end account owner responsible for overall account P&L and senior client relationships. This role requires extensive CxO level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The Client Partner will be held accountable against Measurable Revenue/Profit Growth within set timelines.
Key Responsibilities
Drive profitable growth of the account relationship.
Review the performance metrics of the account with the delivery, operations and finance teams on regular basis.
Be part of senior management reviews for the performance metrics of the account relationship.
Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
Have regular meetings and connect with the customer decision makers and influencers.
Have a complete understanding of the relationship position within the account.
Be responsible for execution and customer satisfaction in all the revenue portfolios within the account.
Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
Shape the thought leadership agenda.
Actively drive execution of the innovation agenda for the portfolio.
Focus on developing a plan to increase the visibility of Cognizant in the account relationship and in the E&U industry
Required Qualifications
A minimum of 15 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm
Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
Strong experience with the global service delivery model
Bachelor’s Degree OR equivalent combination of education, training, and experience
Additional Qualifications
MBA degree
In-depth understanding of business problem domain, technology and services solution domains.
Understanding and thought leadership in technology, services and business trends their direct and indirect impacts on the outcomes of the customer and our organization
An impressive performance track record of managing different portfolios-ranging from sales, new sales, programs and existing annuity business
A strong relationship oriented bent of mind, proved capabilities in building and sustaining CxO relationships
Strategic thinking and the confidence and ability to plan and stay the course
Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
Strong executive presence and gravitas
This role requires strong leadership skills and demonstrated capabilities of being a thought leader
Excellent problem solving, communication, and client management skills are essential
Candidates must have a proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives,
and senior business and technology leaders, and must be persuasive and influential
Ability to manage a client P&L of at least $35/40 million dollars, including reporting and metric assessment for the account
Knowledge of value articulation principals include client ROI and proper storyboarding techniques
Knowledge of client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions
The ability to conceptualize, analyze, create blueprint for business transformations and present solutions in the in the E&U domain
Preferred Qualifications, Skills, & Abilities
The candidate must bring in experience, insight, and credibility in the E&U domain
The candidate must be able to work in a dynamic, entrepreneurial environment
Salary and other Compensation
The annual salary for this position is between $190,000 - $220,000 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
A good fit for the Cognizant culture:
A person who owns a true passion for changing organizations for the better, and desires to do so within a success-oriented, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Transparent, Driven, Empowered, Opportunity-Filled, Flexible & Collaborative.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
